Box Office Sales Assistant

Location: Ives Corner

Box Office Assistant Part-Time | Job Share | 8–12 hours/week | Cheshire, CTNelson Hall, a professional 342-seat concert hall located on the beautiful Elim Park campus in Cheshire, CT, is seeking a customer-focused and detail-oriented Box Office Sales Associate for a job-sharing position. This is an excellent opportunity for someone who enjoys working with people and has a passion for the performing arts.

Experience a Workplace Where Culture, Wellness, and Purpose Come Together Step into a uniquely inspiring environment where meaningful work meets a mission-driven culture. As a nonprofit, faith-based organization, we are dedicated to redefining senior living—celebrating life, dignity, and connection in everything we do.

Here, you’ll have the opportunity to build genuine relationships and witness the impact of your care each  part of a mission that matters

Form meaningful connections

Thrive in a supportive, values-driven workplace

Choose a career with purpose and lasting impact

Discover the difference. See it for yourself Responsibilities Process ticket sales in person, by phone, and online

Provide friendly, professional customer service and respond to patron inquiries

Develop group sales leads and assist with group sales and lunch reservations

Monitor attendance and box office sales and maintain accurate transaction records

Balance and secure the sales drawer and prepare routine sales reports

Prepare ticket orders and confirmations

Manage usher recruitment, scheduling, and assignments

Assist with show-night preparations, special events, promotions, and season launches

Maintain ticketing system information, including loading new seasons

Assist with administrative projects, mailings, and other duties as needed

Qualifications

High school diploma or equivalent

Previous sales or customer service experience

Strong communication, organization, and attention-to-detail skills

Proficiency with Microsoft Office

Experience with ticketing systems;
Tix experience preferred

Ability to work independently and as part of a team Reliable, professional, and customer-focused

Flexibility to work evenings, weekends, and additional hours during busy periods

Schedule & Requirements8–12 hours per week in a job-sharing arrangement, alternating daily hours with another Box Office Associate Regular box office hours:
Tuesday–Friday, 10:00 AM–2:00 PM, with additional hours during performances and special events

Ability to sit, stand, walk, and climb stairs as needed

Ability to lift up to 50 pounds

Comfortable working occasionally in a theater environment with low lighting and moderate noise

All full-time positions include a comprehensive benefits package, including medical insurance, company-paid life insurance, and long-term disability coverage. Employees who are hired to work more than 14 hours per week are eligible to accrue paid time off (PTO). Additional employee discounts and benefits are offered.

Elim Park is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status