Sr Program Manager BTI

We are seeking a Senior Program Manager to lead complex, cross‑functional initiatives for planning and producing research content delivery. This role is a key product partner, driving outcomes across stakeholders, influencing strategy, and ensuring measurable business impact.

This individual will operate autonomously, own outcomes, and deliver through others, including mentoring team members and influencing senior stakeholders.

• Own end-to-end delivery of strategic initiatives within content planning and production.
• Drive alignment between product strategy, roadmap, and execution.
• Ensure delivery against business outcomes (adoption, engagement, satisfaction).

• Act as primary interface for senior stakeholders across BTI, IT, and business units.
• Challenge assumptions and provide data-driven recommendations.
• Build strong relationships and influence decision-making at multiple levels.

• Lead complex requirements definition across multiple stakeholder groups.
• Ensure high-quality product artifacts (epics, stories) that require minimal refinement.
• Partner with Product and UX to shape product direction and user experience.

• Mentor and develop team members, improving product thinking and execution.
• Guide cross‑functional teams to deliver efficiently and independently.
• Identify and resolve delivery risks proactively, even in ambiguous situations.

• Identify systemic issues and lead transformation of processes and workflows.
• Introduce best practices for product lifecycle management and feedback loops.
• Use quantitative insights to drive prioritization and decision‑making.

• 8‑12+ years in program management, product management, or product operations.
• Proven ability to own large, complex programs and deliver through others.
• Strong executive presence and ability to influence senior stakeholders.
• Deep experience with Agile product development and product lifecycle management.
• Demonstrated ability to operate in ambiguity and drive clarity.

We offer world‑class benefits, highly competitive compensation and disproportionate rewards for top performers. Gartner is committed to being an Equal Opportunity Employer and provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status.