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Guest Services Supervisor - Elevate Front Desk
Job in
Mashantucket, Connecticut, 06338, USA
Listed on 2026-03-03
Listing for:
Great Wolf Lodge
Full Time
position Listed on 2026-03-03
Job specializations:
-
Customer Service/HelpDesk
Event Manager / Planner, Customer Service Rep -
Hospitality / Hotel / Catering
Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
Location: Mashantucket
A leading family resort in Connecticut is seeking a Guest Services Supervisor who will enhance guest experiences by supervising daily front desk operations. This role supports the guest services team and involves coaching staff, managing inquiries, and ensuring operational efficiencies. Ideal candidates have customer service experience and are comfortable working flexible schedules, including nights and weekends. Additionally, they will benefit from great perks such as scholarship funds and wellness programs.
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