Usher-Ticket Taker

Location: Mohegan

Join our team and experience endless career possibilities if you are an existing team member, please click the following link to be taken to the internal career site: mohegan internal career site position summary:this position is responsible for validating guest tickets upon entry to an event, offering venue information and guiding guests to their seats.primary duties and responsibilities: includes but not limited to:scans guest tickets upon entry to an event and guides guests to their seatscollects and validates patron tickets to eventsprovides information to patrons about the venuesecondary duties and responsibilities:addresses patron complaints and issues or refers them to a shift manager, as neededassists in maintaining a safe and secure patron experience according to department policies and proceduresminimum education and qualifications:previous customer service experience preferred must be able to communicate effectively in englishcompetencies: incumbent will master the following competencies while in this position:good verbal communication skills knowledge of the arena and the property layoutability to work as part of the event staff team training requirements:knowledge of the casino property and its offeringsknowledge of the arena’s emergency evacuation planphysical demands and work environment:must be able to stand, walk and climb stairs for extended periods of timemust be able to work in a fast paced environment with frequent interruptions must be able to work various shifts and flexible hoursthis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.

Mohegan sun reserves the right to make changes to the above job description whenever necessary.work shift:regular knock, knock. Hear that sound? That's opportunity!.mohegan sun practices native american preference in hiring. "native american" means an individual who is a duly enrolled member of the mohegan tribe or any group of native americans recognized by the mohegan tribe, the united states of america, or the state of connecticut.
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