Customer Service Desk evenings​/weekends

Customer Service Role

Does everyone tell you how friendly you are? Do you enjoy helping people and making them feel welcomed? This is the customer service role for you. The Service Desk is the hub for customer service, fitness & wellness program information. You are the first and last impression of our business. The Service Desk Receptionist provides immediate, efficient and friendly customer service in person or over the phone.

This position is also responsible for general maintenance and cleaning of the reception, member lounge, spot checking throughout the center and towel laundry upkeep. The Service Desk Receptionist is essential to the promotion and information sharing of all center programs and services.

Our ideal candidate has previous experience in customer service and ideally ability to learn or do membership sales. This position requires prolonged periods of standing. The candidate demonstrates a can do attitude with common sense, effective written and verbal communication, interpersonal, problem solving, coordination of multiple activities and conflict resolution skills. Must abide by Healthtrax Employee Handbook, be a team player, have strong communication skills and professionalism at all time.

Candidates must have the ability to work in a fast-paced, results-oriented environment have a commitment to fitness and wellness and continuous learning; have an understanding for the bottom-line and business approach to job performance. Flexible schedule, hours vary by center. Join the leader in fitness.

Compensation: $17.00 - $20.00 per hour

We believe regular exercise is medicine for a strong immune system and optimal mental health. We envision a society where personal healthcare responsibility is the norm, not the exception. Where people are informed and motivated to practice good lifestyle habits including a quality fitness regime. At Healthtrax, we see ourselves as a vital part of this transformation and have a sense of contribution that validates that the work we do to ensure safe, clean facilities is part of a worthwhile journey.

Join our journey. Bring your passion to our team.

Since 1979, Healthtrax Fitness & Wellness has been a premier operator of fitness centers serving diverse member needs and providing careers to full and part time dedicated team members. We are committed to being the best in fitness including attention to cleanliness, safety and physical distancing. With 17 locations in 5 states, our talented staff provide engaging programs and safe, clean facilities that blend lifestyle management, health education, fitness and a sense of community.

We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers.

Healthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better!