Manager Military Veterans Affairs

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The University of New Haven, founded in 1920, is a private university whose mission is to prepare students to excel and lead purposeful and fulfilling lives in a global society. The university offers more than 150 undergraduate and graduate programs and has been recognized for academic excellence, nationally and internationally. In addition to its main campus in West Haven, the university has a campus in Tuscany, Italy.

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The Manager, Military & Veteran Affairs provides comprehensive, student-centered support for military-affiliated students, including active-duty service members, reservists, National Guard members, veterans, military and veteran dependents, and ROTC cadets. The Manager serves as the primary campus resource from inquiry through graduation for questions related to recruitment, enrollment, military and veteran educational benefits, regulatory compliance, referrals, engagement, and student success. The position leads the Office of Military & Veteran Affairs, manages the Veteran Center and VA Work Study program, and collaborates across the University to strengthen recruitment, retention, communication, compliance, and community-building initiatives.

• Ensure compliance with applicable U.S. Department of Veterans Affairs, Department of Defense, and state requirements, working with the State Approving Agency and Education Liaison Representative.
• Serve as the primary School Certifying Official and submit enrollment certifications for VA education benefits.
• Assist students with benefit eligibility and application processes, and maintain benefit information in applicable VA, DOD, and University systems, including the VA Enrollment Manager and related portals.
• Monitor legislative, regulatory, and policy changes affecting military-affiliated students and communicate pertinent updates to relevant campus partners.
• Serve as the primary point of contact for disbursement of the Veterans Emergency Loan Fund under Bursar supervision.

• Serve as the focal point of contact from inquiry through graduation for military-affiliated students seeking guidance on educational benefits, compliance, University resources, and campus points of contact.
• Serve as primary enrollment recruiter for military-affiliated students and support undergraduate and graduate recruitment efforts, recruitment events, outreach initiatives, and military- or veteran-related college fairs as needed.
• Partner with Student Success and Student Affairs to orient students to University life, monitor academic progress, make referrals, and share appropriate concerns through Navigate.
• Coordinate an outreach plan with Student Affairs and the One Stop Office to maximize communication and support for all military-affiliated students, regardless of VA educational-benefit coverage.
• Maintain working knowledge of Admissions, Advising, Financial Aid, Bursar, and Registrar operations and procedures to provide informed referrals and coordinated support.

• Manage the Office of Military & Veteran Affairs and the campus Veteran Center.
• Recruit, hire, supervise, schedule, and support participants in the VA Work Study program.
• Serve as Service to Scholar Program Director.
• Maintain and co-chair the Veterans Advisory Board, convene recurring meetings, and collaborate on community-building initiatives.
• Plan and execute the annual Salute to Service Awards Banquet celebrating student veterans and community partners.
• Develop and deliver University-sponsored Green Zone Training for pertinent departments and student leaders.
• Distribute the OMVA newsletter to military-affiliated students and, when appropriate, the larger campus community, including timely VA updates and University information.
• Manage military and veteran program budgets and related resources.

• Serve as the University liaison for ROTC and the SALUTE Veterans National Honor Society.
• Advise the Charger Vets student organization and support academic, service, community-building, and recreational programs for military-affiliated students.
• Coordinate and lead meetings for faculty and staff involved in supporting military-affiliated…