Billing Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepare, review, and submit accurate and timely invoices to funding sources, including Medicaid, managed care organizations (MCOs), school districts, and private payers.
• Monitor accounts receivable aging reports and support follow-up on outstanding balances to promote timely collections.
• Post payments accurately to the accounting system and reconcile payments to bank deposits and remittance advice.
• Investigate, research, and resolve billing discrepancies, denials, and payment variances.
• Maintain organized and complete billing and receivables documentation in compliance with internal controls and audit requirements.
• Perform account reconciliations to ensure billing accuracy and completeness.
• Assist with month-end and year-end closing activities, including revenue recognition and AR reconciliations.
• Support internal and external audits by gathering documentation and responding to billing-related inquiries.
• Identify opportunities for process improvements to increase efficiency and reduce billing errors.
• Collaborate with the finance team member to support the A/R processes by providing client documentation, eligibility information, funding verification, and administrative billing support.
• Communicate effectively with program staff, finance leadership, families, and external funding sources to resolve billing issues.
• Ensure compliance with payer requirements, agency policies, and applicable state and federal regulations.
• Maintain accurate digital and physical filing systems related to billing and receivables.
• Assist with general administrative and finance-related tasks as assigned.
• Perform other duties as needed to support the Finance Department and agency operations.

• Strong attention to detail and accuracy
• Effective time management and ability to meet deadlines
• Clear and professional written and verbal communication skills
• Problem-solving and analytical skills
• Proficiency in Microsoft Office, particularly Excel
• Ability to work with accounting and billing software (e.g., MIP, Sage, or similar systems)

• Accounts receivable and billing processes, including invoicing, payment posting, and reconciliations
• Medicaid, MCO, Medicare, and third-party payer billing requirements
• Nonprofit financial operations and regulatory considerations
• HIPAA and confidentiality standards
• Internal controls and documentation best practices

• Ability to work independently and collaboratively within a finance team
• Ability to analyze billing data and resolve discrepancies
• Ability to maintain confidentiality and handle sensitive financial and client information
• Ability to adapt to changing payer rules, billing procedures, and organizational needs
• Ability to interact respectfully and professionally with diverse populations, including individuals with ASD and IDD and their families

Equal Opportunity Employer

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