Operations Specialist

Operations Specialist

Salary: $50,000–$70,000

• Stable, long-term role within a well-established banking environment
• Strong benefits, including an excellent 401(k) match
• Clear internal growth and promotion opportunities
• Hands‑on training and exposure to multiple operational areas
• Collaborative, supportive team with a promote‑from‑within culture

If you’re looking for a role where your banking experience is valued and your career can grow, this is a strong next step.

The Operations Assistant supports daily banking operations, customer servicing, and compliance‑related activities. This role is fully on‑site and works closely with operations and leadership teams to ensure accurate processing and high‑quality customer support.

• Respond to inbound customer calls and resolve account or service issues
• Process banking transactions and support daily operational workflows
• Assist with compliance, risk, and audit‑related reviews
• Troubleshoot account, product, and system‑related questions
• Collaborate with internal teams to ensure smooth operations

• 4+ years of banking or branch operations experience
• Strong understanding of banking products and account servicing
• Comfortable providing phone‑based customer support
• Detail‑oriented with a compliance‑focused mindset
• Reliable, professional, and comfortable working in an in‑office environment

• Prior operations or back‑office banking experience
• Exposure to compliance, audit, or risk functions
• Ability to work independently while knowing when to ask for support

• Competitive medical and dental coverage
• Generous PTO (often 3–4 weeks, based on experience)
• 4% 401(k) match
• Ongoing training and internal development opportunities