Part-Time Relationship Banker

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Location:

West Haven, CT, US. Experience level:
Part-time Regular. Requisition . Posted 10 days ago.

Salary Range: $20.86 - $25.03 Annually.

USALLIANCE is committed to innovation, teamwork, training and development, and career planning. We provide an inclusive and supportive environment where employees can grow personally and professionally. We represent USALLIANCE in the community and form lasting relationships with our members and partners.

This role involves delivering exceptional member experiences and implementing USALLIANCE’s sales and service standards by offering products and services to improve members’ financial positions. The representative will perform teller and personal banker responsibilities, acting as a universal banker.

This is a part‑time position working up to 20 hours per week. The schedule is:

• Monday 8:30 AM – 4:30 PM
• Thursday 8:30 AM – 5:30 PM
• Saturday 8:45 AM – 12:30 PM

• Promptly and accurately perform member transactions and requests, via in person and on the phone, including balance inquiries, deposits, withdrawals, funds transfers, loan payments, and setting up online and mobile banking, as well as submitting new membership and loan applications.
• Demonstrate knowledge of credit union products, services, policies, and procedures, including promotions and special offers, during member and employee interactions.
• Offer additional support to the Call Center when needed.
• Demonstrate working knowledge and understanding of the credit union’s sales and service standards, and cross‑sell credit union products and services during every eligible member interaction.
• Maintain the privacy and confidentiality of credit union members and employee account and business information. Identify and communicate areas for continual improvement of business processes to support efficiency.
• Participate in branch outreach events and be an ambassador of USALLIANCE by participating in local community and SEG events.
• Travel to other branch locations as needed.
• Assist with vault and ATM custodian role.

• High school diploma or equivalent required.
• Minimum of 1 year cash handling experience.
• Great people skills with a "can do" attitude and high energy level.
• Ability to multitask – manage multiple priorities and systems.
• Work independently and cooperatively with other credit union team members and departments.
• Strong communication, attention to detail, and active listening skills.
• Bilingual English/Spanish is a plus.
• Previous banking and/or contact center experience is a plus.

• Competitive salary.
• Opportunities for professional development and career growth.
• A collaborative and inclusive work environment.
• Paid Time Off, Wellness Time, and Paid Federal holidays.
• 401(k) with 6% match.
• High Performance Culture.
• Compensable travel time when traveling to alternative branch sites.

Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference.

USALLIANCE Federal Credit Union is an Equal Opportunity Employer. We value and support the diverse cultures, perspectives, skills, and experiences within our workforce.

• This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements.
• This job description may be modified at any time, for any reason, at the sole discretion of management.
• At this time, USALLIANCE Federal Credit Union will not sponsor a new applicant for employment authorization or offer immigration related support for this position.
• It is unlawful for USALLIANCE to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability.
• All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non‑financial work results.