Investments Operations Manager

Position Summary

The Investment Operations Manager is responsible for overseeing the operational, reporting, treasury, and administrative functions that support the Foundation's investment portfolio. This position plays a critical role in maintaining the accuracy, integrity, and efficiency of investment operations across a diversified, multi-asset class endowment portfolio and other Foundation investments.

• Coordinate operational aspects of the investment portfolio, including capital calls, distributions, subscriptions, redemptions, transfers, and account openings.
• Review and process investment documentation, agreements, notices, and transaction-related materials.
• Maintain investment records and documentation throughout the investment lifecycle.
• Coordinate with external managers, custodians, administrators, and finance staff to ensure timely and accurate transaction processing.

• Oversee reconciliation of holdings, transactions, and valuations across custodians, administrators, investment managers, and internal systems.
• Support investment accounting processes, including month-end, quarter-end, and year-end reporting activities; annual investment audits and related information requests; and regulatory, tax, and compliance reporting activities as required.
• Monitor capital activity, valuation updates, cash balances, and treasury transactions across the portfolio, ensuring all cash transactions are accurately recorded and reported.
• Investigate and resolve accounting and reconciliation discrepancies.
• Maintain strong controls over investment data quality and accuracy.

• Prepare quarterly and ad hoc investment reports for management, committees, and the Board.
• Assist with performance measurement, benchmark reporting, asset allocation monitoring, and risk reporting.
• Support production of materials for Investment Committee meetings and strategic discussions.
• Develop and maintain reporting tools, dashboards, and analytical resources.
• Ensure consistency and accuracy across internal and external investment reporting.

• Maintain cash forecasts and liquidity analyses to support treasury management.
• Monitor cash flows, liquidity needs, and cash balances to ensure timely funding of financial obligations and operating requirements. Overseeing transfers and reinvestments of excess cash.
• Oversee other treasury-related functions as needed, including monitoring and reporting on debt covenant compliance, and related functions.

• Serve as a primary operational contact for custodians, banks, fund administrators, consultants, auditors, and technology providers.
• Monitor service provider performance and recommend enhancements when appropriate.
• Coordinate information sharing among investment, accounting, legal, and finance stakeholders.
• Assist with due diligence reviews and onboarding of new managers and service providers.

• Develop, document, and maintain investment operations procedures and workflows
• Identify opportunities to improve efficiency, reduce operational risk, and enhance reporting capabilities.
• Support implementation, optimization, and ongoing administration of investment technology platforms.
• Assist with systems integration, automation, and data management initiatives.
• Perform special projects and other duties as assigned.

Key Competencies

• Strong analytical, organizational, and problem-solving skills. Excellent verbal and written communication skills, including strong presentation skills.
• Self-motivated, detailed and results-oriented with the ability to work in a timely manner and prioritize work. Demonstrated ability to manage multiple priorities while maintaining exceptional attention to detail
• Strong knowledge of multi-asset investing principles, vehicles, strategies, and operations, with knowledge of alternative investments a plus.
• Strong interpersonal skills and ability collaborate with a broad range of constituencies with tact and diplomacy.
• High level of integrity, discretion, and professional judgment.
• Ability to work to the…