Commercial Loan Assistant

About Bankwell

Bankwell is a commercial bank with more than $3 billion in assets that serves the banking needs of businesses and individuals. At Bankwell, we pride ourselves on our unique ability to bring you high touch, high quality banking with the expertise and dedication of our experienced team of professionals. When it comes to business, our deep industry knowledge, flexibility and innovative treasury and financing services enable us to find the right solutions for our business and commercial clients.

We’re passionate about giving back and are actively involved with many not‑for‑profit organizations that help shape and improve the lives of others. We’re dedicated to giving our time and talent to support the communities we serve. More about Bankwell can be found at

Bankwell is a commercial bank with more than $3 billion in assets that serves the banking needs of businesses and individuals. At Bankwell, we pride ourselves on our unique ability to bring you high touch, high quality banking with the expertise and dedication of our experienced team of professionals. When it comes to business, our deep industry knowledge, flexibility and innovative treasury and financing services enable us to find the right solutions for our business and commercial clients.

We’re passionate about giving back and are actively involved with many not‑for‑profit organizations that help shape and improve the lives of others. We’re dedicated to giving our time and talent to support the communities we serve. More about Bankwell can be found at

The Commercial Loan Administrator is a key member of the Lending team, providing Life of Loan administration of the Commercial Loan portfolios including but not limited to C&I, CRE, Specialized Lending, Small Business and Workout. CLA’s ensure adherence to policy and regulation, provide excellence in customer service and are the connection between the Lending Teams and the Back Office Operation teams, exercising sound judgment in resolving loan administration issues and recommending solutions to support effective portfolio management and regulatory compliance.

• Providing excellent customer service, including handling customer requests for information, resolving questions or issues, advances, paydowns, transfers, etc. Maintaining highest level of confidentiality with customer information.
• Accurately balancing and processing Advances, Payments, Disbursements, Fees and Expenses for Loan Closings. Initiating wire transfers, deposit debits/credits and internal GL transactions
• Maintaining the bank’s fiduciary responsibility in safekeeping of legal documents, including tracking and ensuring receipt, and secure delivery to Loan Operations for filing in the final repository/vault.
• Reviewing and clearing loan exceptions and tickler items with members of the Lending team and/or the customer as needed, determining appropriate resolution and escalating issues when necessary.
• Reviewing less complex (with Sr. CLA’s and/or the team of RM’s, PM’s and attorneys) Legal Documents for accuracy, completeness, and adherence to the Loan Submission prior to Loan Closings, identifying discrepancies and recommending appropriate corrective action.
• Preparing in-house documents for smaller non-complex loans, coordinating closings with Lending Team
• Assisting Sr. CLA’s with administering commercial construction loan portfolio including the preparation of construction loan advances, ordering of site inspections, review of borrower documentation, and advancing of funds
• Assisting Sr. CLA’s with the Administrative Agent role for operational aspects including but not limited to advances (including construction loans), payments, rate changes, fee distribution, manually creating and issuing Agent notices, responding to inquiries and resolving differences.
• Coordinating bids, ordering appraisals as requested, assist with other third-party reports if needed
• Ensuring specific adherence to Flood Regulations including but not limited to ordering Standard Flood Hazard Determinations, obtaining customer signature on the Notice…