Direct Support Professional

Direct Support Professional (DSP)

Location: West Hartford, CT

Shift: Monday through Friday, 8:30 am to 2:30 pm

We are looking for a caring and reliable Direct Support Professional (DSP) to join our Day Program team, where you will support adults with intellectual and developmental disabilities and help them build independence, engage in the community, and enjoy meaningful daily activities.

• Assist adults with daily needs such as eating, grooming, using the restroom, and moving safely throughout the program.
• Teach and support skills like communication, social interaction, and daily living by modeling positive behaviors, encouraging participation, and guiding individuals through everyday tasks.
• Lead and join group and one-on-one activities—arts and crafts, games, music, exercise, and life‑skills lessons—to promote learning, confidence, and fun.
• Support participants during community outings, volunteer opportunities, and recreational activities.
• Drive the company van to safely transport participants to outings.
• Maintain safety by following all health, behavior, and emergency procedures.
• Accurately document daily activities, progress, and any incidents.
• Attend required trainings and ongoing professional development to maintain skills and certifications.
• Follow all program policies, state regulations, and ethical standards.

• Willingness to learn new skills, follow guidance, and take part in ongoing training.
• Ability to assist with personal care and physical support as needed.
• Must have a Real  a valid driver’s license.
• Comfortable working with adults with disabilities.
• No prior experience required; we provide all training.

• Experience working with individuals with disabilities.
• Compassion, patience, and a genuine desire to help others.
• Strong communication, problem‑solving, and teamwork skills.
• Calm, patient, and positive in a variety of situations.

• Medical, Dental, and Vision insurance.
• Telemedicine.
• Retirement plan with match options.
• Disability and group term life insurance.
• Paid holidays, vacation, and sick & personal time.
• Volunteer benefits, including hospital indemnity, accident, and critical illness plans.
• Employee wellness program.
• Increased pay after a 90‑day probationary period.
• Opportunities for advancement.

• Active throughout the day—walking, standing, bending, lifting up to 25 lbs, and assisting with mobility needs.
• Possible personal care tasks such as hygiene, dressing, or feeding.
• Driving a company van.
• Fast‑paced, lively environment with indoor and outdoor activities.
• Work in varied weather conditions.
• Emotional demands include patience, empathy, and a positive attitude; sometimes challenging situations arise.
• Ability to stay calm under pressure and remain supportive.
• Reasonable accommodations provided.

We are an Equal Opportunity Employer. All employment decisions are based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable law.