Bilingual Care Coordinator

Location: Whitneyville

EMPLOYER INFORMATION:

Clifford Beers is a mental health clinic serving children and families Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities

PURPOSE:

The Care Coordinator will provide a blend of services to families The Care Coordinator will provide direct coordination in serving as an advocate, service worker, and liaison on behalf of the client and his/her family utilizing a family-driven, strength- and community-based approach As a member of an interdisciplinary team, the Care Coordinator will assist the family in developing solutions, identifying community resources and supports based on the family’s needs and help promote permanent connections that support the family within the community

KEY RESPONSIBILITIES:

The essential functions of this position, include, but are not limited to:

Interpersonal communication

Establishing rapport with family members, schools and providers

Engaging, educating, empowering families in a manner appropriate in fostering relationships that lead to the family’s success

Tailor interactions to fit the tone, volume, and appropriate language for the client’s age and environment

Collaboration and teamwork

Collaborate and participate in an interdisciplinary team related to client care; in conjunction with the Clinic’s larger team Regular participation in staff meetings, team meetings, case conferences, and grand rounds as a vital team member of the Clinic Developing a shared understanding of respective roles and responsibilities of team members to ensure efficient collaboration

Facilitating and monitoring implementation of each Plan of Care developed by the family’s team

Care planning & coordination

Engage families in the community and regularly conduct home visits

Linking multiple services, healthcare providers, and community resources to meet families’ needs

Ensuring flow and exchange of information among family members, the team, and linked providers/supports

Screening & assessment

Processing and determining appropriate eligibility

Maintenance of accurate electronic clinical records

Perform related and appropriate duties as assigned

EDUCATION AND EXPERIENCE:

Bachelor’s level degree in a behavioral health field preferred

Or 5 years’ experience

SKILLS:

`Must be able to demonstrate:

Family Engagement:

Knowledge of person centered care Appropriate guidance and facilitation skills of families in the context of the culture, health status, and health needs

Technical:

Knowledge of basic group skills

Basic negotiation skills

Ability to delegate tasks, responsibilities, etc.

Excellent time management skills

Bilingual REQUIREMENTS:

Valid driver’s license and reliable transportation.

TRAVEL:

This role may require travel throughout the Greater New Haven area each day.

PHYSICAL ABILITIES:20 % of the time is spent making repetitive motions
50 % of the time spent sitting
10 % walking, bending, standing, stooping, crouching or kneeling
20 % of the time is spent using hands to type, write, or use controls

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions ENVIRONMENTAL CONDITIONS Indoors, Environmentally controlled with occasional exposure to outdoor weather

Close physical proximity to coworkers and clients

COMPETENCIES:

Must demonstrate the following competencies:

Diversity and Inclusion:

Foster an environment in which all members of the Clifford Beers community, from staff to partners and clients, are treated equitably and are able to contribute fully and meaningfully to the mission of Clifford Beers. Employees must make every effort to:

Treat others with respect

Practice cultural humility

Elicit and welcome different points of view

Be committed to advancing Health Equity and trauma-informed anti-racist activities, including but not limited to participating in training and collaborating in related work groups.

Integrity:

Act ethically with honesty and consistency regardless of the situation. Employees must make every effort to:

Be accountable for his or her own actions

Make decisions based on what is better for the families…