Bed Control Coordinator

Responsible for all Bed Control functions. Must triage and prioritize bed assignments to facilitate hospital throughput. Reports to the Director, Patient Flow/Staffing Officer

• Coordinates all admission, discharge and transfer functions for bed control
• Coordinates hospital processing with New England Organ Bank (NEOB)
• Perform bioterrorism reporting twice daily
• Coordination of expired patient charts to ensure appropriate release from hospital
• Update ADT with expirations
• Works independently to assign beds according to the Waterbury Hospital established protocol
• Interface with Hospitality Services for clean bed priorities
• Maintains working knowledge of hospital census and bed demand at all times
• Coordinate with case management level of care determination and validation
• Works in collaboration with Director Patient Flow or off shift supervisor at all times
• Follows established protocols for patient placement relative to diagnosis, isolation needs and level of care requirements
• Receives and coordinates the intake of all bed requests for new requests, internal and external transfers
• Demonstrates the ability to utilize all equipment and programs provided to assist in meeting job requirements and output
• Utilizes reference material as provided, i.e. manuals, memos, policies, procedures and emails
• Demonstrates strong customer service skills by communicating effectively with patients, staff, visitors and others
• Is respectful of others and demonstrates a friendly, helpful and professional manner at all times
• Practices effective time management by utilizing analytical skills and efficiently using work time to accomplish assignments and expected outputs
• Demonstrates ability to prioritize workload
• Promotes teamwork by maintaining positive working relationships within a multi-skilled team environment to facilitate department and hospital vision and goals
• Demonstrates a positive attitude and willingness to help when needed
• Performs other related duties as required

• Knowledge and ability to use electronic modality and various business equipment
• Must have basic computer skills and ability to access internet and other programs applicable to Waterbury Hospital procedures.
• Perform automated functions that fall within job responsibility.
• Strong customer service skills and demonstration of positive attitude. Ability to communicate effectively with physicians/patients/staff/visitors/others
• Requires knowledge and use of reference materials as provided in a multi-faceted environment i.e., manuals, memos, policies, procedures, etc.
• Ability to exercise good judgement, time management skills and follow appropriate procedures when setting priorities and handling stressful situations
• Knowledge of medical terminology
• Ability to maintain confidential patient financial and medical information and to abide by EMTALA and HIPAA regulations
• Ability to work in a business office environment which requires the accessing of information from many sources, systems, locations and media. Physical requirements may involve some lifting, walking, bending and standing.
• High School Diploma or equivalent.
• Minimum of two (2) years' experience in a hospital, physician's office or other type of medical setting with emphasis on registration, scheduling, order entry and insurance verification.