Host, Hospitality ​/ Hotel ​/ Catering, Guest Services

Requirements

• Previous experience in a host or front-of-house role within a quality-focused, high-volume restaurant or hospitality environment
• Strong organisational skills and ability to manage reservations, guest flow, and seating plans efficiently
• Confident in greeting guests warmly, managing waitlists, and ensuring a smooth and welcoming arrival experience
• Skilled in handling phone and email reservations, confirming bookings, and managing special requests accurately
• Excellent communication skills and able to coordinate seamlessly with the floor, bar, and kitchen teams
• Committed to delivering professional, friendly, and attentive service at all times
• Ability to remain calm and proactive under pressure, especially during peak service periods
• Strong attention to detail when managing guest information and ensuring accurate updates in the booking system
• Knowledge of basic food and beverage offerings to assist guests with queries and recommendations
• Comfortable with using reservation and POS systems; quick to learn new technology
• Reliable, punctual, and a positive team player who contributes to a welcoming atmosphere
• Understands and complies with all health & safety and guest service standards
• Passionate about creating memorable guest experiences and maintaining high hospitality standards

• Work/life balance with a four-day working week
• 50% staff discount across all MJMK restaurants
• Free staff meals while on shift.
• Up to £500 team referral bonus.
• Opportunity to develop your career with MJMK Restaurants
• Enhanced maternity and paternity pay after your first year with us.
• Extra day’s holiday every year you’re with us, up to 5 extra days
• Wide range of benefits from Hospitality Action - Including: mental health & well-being support, Benefits Hub with retail discounts, wellness podcast, nutrition-focused recipes, digital gym, mindfulness meditation, as well as Employee Assistance Program
• An anniversary scheme to reward loyalty each year you are with us

We’d love to hear from you if you’re an experienced Host and you’re up for a new challenge and opportunity.