Turndown Attendant; PM Shift

Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast’s most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest’s personalized needs.

Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare.

In honor of the Inn’s centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower’s signature restaurant, and the Inn’s historic main house, featuring a charming parlor.

Step into the enchanting role of a Turndown Attendant, where your attention to detail transforms guest rooms into serene retreats for a restful night's sleep. With a touch of elegance, you create an inviting atmosphere, ensuring that every night becomes a luxurious experience for our valued guests.

• Prepare and set up guest rooms in the evening, providing a welcoming and aesthetically pleasing environment for guests to return to.
• Dim the lights, close curtains, and turn down beds to create a serene and comfortable atmosphere.
• Replace used towels and amenities, ensuring that guests have everything they need for a restful night.
• Perform a final check for cleanliness and orderliness in the guest room, addressing any issues or discrepancies.
• Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service.

• One-year Housekeeping or Turndown experience
• Able to read and write in English
• Able to work a flexible schedule, including weekends and holidays, according to department needs.

MFI Operations LLC is an Equal Opportunity Employer, M/F/D/V. MFI Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFI Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.