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Guest Service & Sales Associate - Upsell & Delight Guests
Job in
Mashantucket, Connecticut, 06338, USA
Listed on 2026-08-02
Listing for:
Great Wolf Lodge
Full Time
position Listed on 2026-08-02
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Great Wolf Lodge in Mashantucket, CT is seeking a Guest Service & Sales Agent to welcome guests, manage check-in/out, and proactively promote upgraded experiences and resort amenities. This role blends hospitality with consultative selling to drive guest satisfaction and revenue.
You will engage with guests in a fast-paced environment, using mobile tools and kiosks to deliver seamless service, verify identities, process payments, and maintain accurate records.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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