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Hotel Operations Supervisor: Guest Experience Lead
Job in
Mohegan, Connecticut, USA
Listed on 2026-08-09
Listing for:
Mohegan Tribal Gaming Authority - Mohegan Sun
Full Time
position Listed on 2026-08-09
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Mohegan Sun is seeking an experienced Front Desk Supervisor to assist with the supervision, direction and ongoing training of Front Desk, Concierge, VIP Check-In and Bell Services staff.
You will manage guest concerns, ensure daily blocking and reporting accuracy, and support coordination of corporate and group arrivals, departures, and special requests to uphold premium service standards.
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