Administrative Support Staff

Position Summary

The HR Operations Coordinator supports the day‑to‑day operations of the Human Resources department and agency‑wide compliance initiatives. This position is responsible for coordinating recruitment, onboarding, employee training, compliance tracking, workplace safety activities, workers' compensation administration, facilities and fleet coordination, and other operational functions that support the agency's workforce and organizational effectiveness. The role serves as a key resource for maintaining compliance with agency policies, regulatory requirements, and safety standards while supporting the mission of UCP of Eastern Connecticut.

• Coordinate recruitment activities including job postings, applicant tracking, interview scheduling, and candidate communications.
• Facilitate pre‑employment processes including background checks, onboarding documentation, and new hire orientation.
• Assist with maintaining employee personnel files, HRIS records, and confidential employee information.
• Support employee communications, engagement initiatives, and HR projects.
• Assist with implementation of agency policies and procedures.

• Coordinate employee onboarding, orientation, and annual training requirements.
• Maintain training records and monitor compliance with agency, DDS, state, federal, and regulatory requirements.
• Track employee licenses, certifications, credentials, and required recertifications.
• Provide administrative support for the agency's medication administration certification program, including recordkeeping, scheduling, tracking certifications, and coordinating with nursing staff.
• Assist with audits, accreditation reviews, corrective actions, and compliance reporting.
• Support development, implementation, and maintenance of agency policies and procedures.

• Coordinate agency safety initiatives and workplace safety programs.
• Facilitate Safety Committee meetings, maintain documentation, distribute reports, and track follow‑up actions.
• Conduct and document safety inspections, drills, and required safety activities.
• Coordinate workplace injury reporting, workers' compensation administration, and incident investigations.
• Maintain OSHA logs, required postings, and safety‑related documentation.
• Support emergency preparedness activities and maintain the agency's Continuity of Operations Plan (COOP).

• Support agency HIPAA compliance activities and maintain required compliance documentation.
• Assist with investigations, documentation, and reporting of compliance concerns, incidents, and breaches.
• Coordinate regulatory reporting, documentation, and compliance follow‑up activities.

• Coordinate agency mail distribution, package receipt, and administrative correspondence.
• Coordinate facility maintenance requests, repairs, vendor services, and related claims.
• Coordinate agency vehicle maintenance, repairs, inspections, registrations, and insurance claims.
• Assist with agency technology inventory and vendor coordination.
• Support invoice processing, financial record‑keeping, Quick Books data entry, and grant documentation.
• Provide general administrative support including scheduling, record‑keeping, and office coordination.
• Perform other duties and special projects as assigned.

• Education:
  
  Associate's degree in Human Resources, Business Administration, Education, Healthcare Administration, Public Administration, or a related field preferred;
  Bachelor's degree preferred. Equivalent combinations of education, training, and experience may be considered.
• Experience:
  
  Minimum of 2 years of experience in human resources, office administration, training coordination, compliance administration, or related support functions, preferably in a nonprofit, healthcare, human services, or disability services environment. Recruitment, onboarding, credential tracking, bookkeeping, and/or compliance experience is a plus.
• Technical
  
  Skills:
  
  Proficiency in Microsoft Office Suite (especially Excel) and Google Workspace. Capability to learn and effectively operate accounting software (e.g.,…