HRIS & Benefits Administrator

HRIS & Benefits Administrator

The HRIS & Benefits Administrator is responsible for the administration, maintenance, and optimization of the organization's Human Resources Information System (UKG/Ulti Pro) and benefits programs. This role serves as a key resource for HR data integrity, benefits administration, reporting, compliance, and Open Enrollment management.

The ideal candidate combines strong HR systems expertise with hands-on benefits administration experience and thrives in a detail-oriented, fast-paced environment. This individual will partner closely with HR, Payroll, benefits brokers, and external vendors to support a seamless employee experience while ensuring compliance and data accuracy.

• Serve as the primary administrator for UKG (Ulti Pro) Benefits modules, ensuring data integrity and accurate employee records.
• Configure and maintain benefit plans, eligibility rules, workflows, and system updates within UKG.
• Partner with IT, Payroll, and UKG support teams to troubleshoot issues, implement enhancements, and optimize system functionality.
• Develop and maintain standard, custom, and ad hoc reports using UKG BI Reporting to support business and compliance needs.
• Perform routine audits, reconciliations, and quality-control reviews to ensure accuracy across HRIS and benefits data.
• Support year-end processing, annual plan updates, benefits rate changes, and new plan-year implementation activities.
• Create and maintain HRIS documentation, process guides, and training materials.

• Lead the annual Open Enrollment process within UKG, including configuration, testing, employee communications, enrollment monitoring, and post-enrollment audits.
• Administer day-to-day employee benefit programs, including enrollments, qualifying life events, leaves of absence, COBRA, and terminations.
• Serve as a primary contact for employee benefits inquiries and issue resolution.
• Partner with benefits brokers and carriers to resolve escalated eligibility, claims, billing, and enrollment issues.
• Coordinate and facilitate new hire benefits orientation and enrollment activities.
• Monitor carrier eligibility files and ensure timely and accurate transmission of enrollment data.
• Support wellness initiatives, employee education programs, and benefits communications.
• Assist with compliance reporting, annual audits, nondiscrimination testing, Form 5500 support, and carrier invoice reconciliation.

• Ensure benefits administration practices comply with ERISA, ACA, HIPAA, COBRA, FMLA, and other applicable regulations.
• Generate metrics, analytics, and reporting to support HR leadership and organizational decision-making.
• Maintain confidentiality and security of sensitive employee information.
• Identify opportunities for process improvements, automation, and operational efficiencies.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 4+ years of HR experience with significant exposure to benefits administration and HRIS management.
• Hands-on experience with UKG (Ulti Pro), including Benefits Administration, Open Enrollment configuration, and BI Reporting.
• Strong knowledge of employee benefits programs and related federal regulations.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.
• Strong analytical, organizational, and problem-solving skills.
• Excellent attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Experience in the financial services industry.
• Experience with HR reporting, workforce analytics, and dashboard development.
• CEBS, SHRM-CP, SHRM-SCP, PHR, or related certification.
• Experience leading Open Enrollment processes in a multi-state environment.