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Director, Digital Self AI
Job in
Westbrook, Connecticut, 06498, USA
Listed on 2026-07-04
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
Digital Marketing, IT Business Analyst, Digital Media / Production, AI Business & Operations
Job Description & How to Apply Below
Location: Westbrook
Dormont Manufacturing Co is seeking an Associate Director for Digital Self Help & AI Experience to define strategies for a connected digital support ecosystem aimed at resolving customer issues efficiently.
This senior role requires leading the digital self-help experience across the customer journey, applying AI and automation effectively, and collaborating broadly to ensure contextualized support in product workflows.
The ideal candidate will have extensive experience in product management and digital transformation, with strong skills in analytics and stakeholder engagement.
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