Custodial Lead​/Job Coach

CW's Core Values:
Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

Take a glimpse into why CW might be the right place for you:

• Location: US Coast Guard Academy
• Shift: Monday through Friday 9:00am - 1:00pm

We're seeking a Lead Custodian & Job Coach who will actively contribute to the daily upkeep, cleanliness, and safety of our facility while also serving as a working lead for the custodial team. In this role, you'll not only perform custodial duties yourself but also guide, mentor, and support a team primarily made up of adults with disabilities – helping them build skills, stay motivated, and succeed in their work.

• Teach custodial staff proper cleaning techniques, safety procedures, and use of equipment.
• Provide encouragement, build confidence, and help team members develop workplace skills.
• Explain tasks, timelines, and performance standards in a way that's easy to understand.
• Observe team members' work, give constructive feedback, and adjust coaching as needed.
• Help custodial staff overcome challenges, whether related to tasks, communication, or workplace adjustments.
• Encourage team members to take ownership of their responsibilities while offering support when needed.
• Track performance, progress, and any accommodations required to ensure success.

• Clean and disinfect restrooms including sinks, toilets, mirrors, and floors.
• Sweep, mop, vacuum, and maintain floors in offices, halls, classrooms, and shared spaces.
• Empty trash and recycling bins and transport waste to designated disposal areas.
• Wipe down windows, doors, walls, and glass surfaces.
• Restock restroom and breakroom supplies such as soap, toilet paper, and paper towels.
• Dust desks, shelves, and other surfaces.
• Maintain entrance areas, stairs, and elevators.
• Identify and report maintenance issues such as broken lights, leaks, or other hazards.
• Secure the building by locking and unlocking doors at the beginning and end of shifts.
• Operate cleaning equipment safely, including vacuums, floor machines, and cleaning carts.
• Handle cleaning products responsibly and follow all safety procedures.

• Say hello to team members, including those with disabilities, and explain what tasks need to be done for the day.
• Hand out cleaning tools or equipment, making sure everyone understands what they need to do.
• Show how to do new tasks or follow safety steps, if needed.

• Help the team with cleaning and maintenance jobs throughout the day.
• Coach team members by showing them how to build skills and work more independently.
• Check how things are going, give helpful tips, and solve problems when needed.
• Keep an eye on busy areas like lobbies, restrooms, and shared spaces to ensure they stay clean.
• Watch that everyone is using tools and equipment safely and following safety rules.

• Help the team finish end‑of‑day jobs like taking out trash and doing final cleaning touches.
• Put away supplies in the right place and clean shared tools and equipment.
• Talk with team members about what went well and review anything that needs more practice.

• Minimum of 2 years of hands‑on custodial or janitorial experience, with strong knowledge of cleaning practices and safety procedures.
• Good communication skills and a helpful, team‑oriented attitude.
• Comfortable giving simple instructions and demonstrating cleaning tasks when needed.
• Ability to stay organized, follow daily routines, and keep track of supplies or maintenance needs.

• Help adults with disabilities gain confidence, learn new skills, and take pride in their work.
• Stay active on the job by cleaning, coaching, solving problems, and staying connected to what's happening around the building.
• Take care of your well‑being with support from an Employee Wellness Coordinator and a wellness program focused on your health and work‑life balance.
• Build your future – this role offers real chances to grow your career over time.

• Employer Sponsored Benefits Includes:
  • Insurance – Medical, Dental, Vision
  • Telemedicine
  • Retirement Plan & Match Options
  • Short Term Disability
  • Life…