Licensed Practical Nurse

Licensed Practical Nurse (LPN) – Primary Care

This role offers an opportunity for a caring, dedicated, and detail-oriented Licensed Practical Nurse to join a primary care team within a Federally Qualified Health Center. The organization delivers primary healthcare, dental, and mental health services to children and adults in the Greenwich and Stamford areas, with a strong focus on individuals and families living in or near public housing. The LPN supports ambulatory primary care and specialty clinics by coordinating care, promoting continuity of care, and ensuring a safe, efficient, and patient-centered clinical environment.

Responsibilities

• Provide compassionate, patient-centered nursing care in an ambulatory primary care setting for children and adults.
• Support specialty clinics and programs by addressing barriers to care and promoting continuity of care through proactive patient engagement.
• Perform care management and care coordination activities to help patients navigate services and follow care plans.
• Handle clinical communications, including incoming phone calls and electronic messages, and escalate patient concerns to the RN or provider as appropriate.
• Assist with clinical tasks and procedures within the LPN scope of practice, demonstrating expertise in clinical testing and patient assessment support.
• Ensure proper functioning of medical equipment by performing basic checks, reporting issues, and coordinating maintenance as needed.
• Manage clinical supplies, including monitoring inventory, restocking exam rooms, and ensuring availability of necessary materials.
• Prepare and maintain exam rooms so they are clean, orderly, and compliant with infection control protocols before and after patient visits.
• Apply knowledge of infection prevention and control practices in all aspects of patient care and clinical operations.
• Participate in quality assurance and population health initiatives, such as UDS and HEDIS, to monitor and improve service quality and operational efficiency.
• Maintain a neat, organized workspace that supports efficient clinical operations and a professional patient experience.
• Ensure strict adherence to HIPAA, OSHA, CLIA, HRSA, and Joint Commission guidelines in all clinical and administrative activities.
• Respect patient autonomy and dignity at all times, fostering trust and demonstrating cultural sensitivity in all interactions.
• Communicate clearly and professionally with the healthcare team, including providers, RNs, and support staff, to coordinate safe and effective care.
• Document care and communications accurately and promptly in the electronic health record system, including Epic when applicable.
• Follow organizational policies, procedures, standing orders, and clinical protocols consistently.
• Collaborate in team meetings and quality improvement efforts to enhance patient outcomes and clinic workflows.
• Perform other related duties as assigned to support patients, colleagues, and clinic operations.

Essential Skills

• Completion of an accredited Licensed Practical Nurse (LPN) program.
• Current, active LPN license in the state of Connecticut.
• Current CPR/BLS certification.
• Minimum of 2–4 years of related clinical experience in an ambulatory healthcare setting.
• Demonstrated experience in primary care, ambulatory, or acute care environments.
• Knowledge of infection prevention and control practices and ability to apply them consistently.
• Strong communication skills, both verbal and written, for effective interaction with patients, families, and healthcare team members.
• Strong organizational skills with the ability to manage multiple tasks and priorities in a busy clinical setting.
• Strong interpersonal and customer service skills, with a focus on providing a positive patient experience.
• Ability to handle clinical communications, including phone and electronic messages, and escalate concerns appropriately.
• Ability to maintain strict confidentiality and comply with HIPAA regulations and other regulatory standards.
• Ability to work effectively in a primary care team and support specialty clinics and programs.

Additional Skills & Qualifications

• Experience working in a Federally Qualified Health Center or similar community-based healthcare setting.
• Experience with care management and care coordination, particularly for populations facing barriers to care.
• Familiarity with Epic or other electronic health record (EHR) systems.
• Experience in pediatric and acute care settings.
• Understanding of quality assurance and population health initiatives,…