Manager, Quality

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Full Time Naugatuck, CT, Naugatuck, CT, US

10 days ago Requisition

Salary Range: $90,000.00 To $ Annually

Who Are We?

FDH Aero is a trusted global supply chain partner for aerospace and defense companies, providing end-to-end supply chain solutions for OEM and aftermarket customers.

With more than 55+ years of experience and operations in 14 countries, we bring expertise across Commercial, Defense, Space, Business Aviation and Cargo through our specialized business divisions,
Electronics
, Hardware
, Commercial Aftermarket, and Defense Aftermarket
.

Fast-paced & Impactful Work –Every decision helps keep aircraft flying and missions moving

Driven Team & Culture –Supportive, driven colleagues who support you every step of the way

High-Growth Opportunities –We invest in your success with training and development

Competitive Benefits Package – Includes medical, dental, vision insurance, Flexible Spending Accounts (FSA) 401k matching, wellness activities and more

At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is rooted in five (5) core values that begin with the words “ We are ” and include: service-first, respectful, amplifiers, open-minded and accountable.

We Are Looking For

The Manager, Quality will lead a dedicated quality team and will foster strong supplier and customer relationships, ensuring adherence to industry standards. This role leads the site quality team, ensures disciplined execution of AS9100/ISO 9001 processes within the unified FDHE QMS/eQMS, and drives continuous improvement for distribution and/or value-add manufacturing operations. The ideal candidate is a proactive, detail-oriented leader with extensive experience in aerospace quality processes, systems, and is capable of driving continuous improvement and maintaining operational excellence.

The site manager partners with Operations, Engineering, Supply Chain, Customer Service, and EHS to achieve first-time-right performance, reduce defects, and meet customer and regulatory requirements.

What You’ll Do

As a Manager, Quality , you’ll be responsible for:

• Site Quality Leadership
  :
  Serve as the facility’s Quality leader. Own quality strategy, objectives, and management review cadence. Lead, coach, and develop the site quality team; set objectives and run daily/weekly/monthly tier reviews. Ensure policy deployment and visual management across the floor.
• QMS Ownership (AS9100/ISO 9001):
  Maintain compliant and current procedures and improve documented processes, procedures, work instructions, and records. Ensure effective document change control (travelers, test methods, inspection plans), risk‑based thinking, and records traceability/ change management.
• Compliance & Audit Readiness
  :
  Plan and host third‑party certification audits, customer audits, and internal audits. Lead closure of nonconformities and preventive actions; track CAR/PAR effectiveness.
• Inspection & Test
  :
  Oversee incoming, in‑process, and final inspection for manufacturing operations. Ensure appropriate sampling plans, workmanship standards (e.g., IPC where applicable), test coverage, and traceability.
• Material Review & Disposition
  :
  Manage nonconforming product, rework/repair approvals, and quarantine controls. Own DMR/NCM processes; chair or support MRB per delegation. Ensure quarantine controls, rework/repair approvals, and reduction of customer escapes and internal PPM.
• Root Cause & Corrective Action (RCCA):
  Lead structured problem solving (5‑Why, Fishbone, 8D). Drive on‑time, effective containment and corrective actions; verify and validate outcomes.
• Customer Quality
  :
  Own customer complaint/return (RMA) investigation, trend analysis, and communications.
• Supplier Quality Interface
  :
  Collaborate with Supply Chain and Supplier Quality on incoming quality, supplier CARs, certifications/CoCs, counterfeit parts prevention (e.g., AS5553/AS6174), and supplier performance.
• Process & Product…