Applications Specialist I

Job Function:
Applications and Demo Labs

Education level:
Master's Degree

Required Travel: 0 - 50%

Help customers solve complex scientific and industrial challenges using next-generation laser processing technology. In this role, you will develop laser-based workflows, support groundbreaking applications, train users around the world, and work directly with customers to transform ideas into successful outcomes. Position is based at UCONN Tech Park in Storrs Connecticut with ~ 40 - 50% travel expectation.

• Partner with customers to develop and optimize laser-processing applications that meet specific research, manufacturing, and analytical objectives.
• Design and perform experiments using advanced laser systems, SEM, FIB, optical imaging, and related analytical technologies.
• Troubleshoot technical challenges, refine processing methods, and deliver reliable, repeatable workflows that achieve customer expectations.
• Own customer application projects from initial concept through final results, managing scope, priorities, timelines, and deliverables.
• Capture and analyze imaging and experimental data, document findings, and prepare clear technical reports with recommendations and conclusions.
• Plan and execute technical demonstrations, feasibility studies, and proof-of-concept projects that showcase the capabilities of TESCAN Laser Technologies solutions.
• Collaborate closely with Sales teams by providing technical expertise, application insights, presentations, and customer support throughout the evaluation process.
• Deliver customer training, installation support, workflow transfer, and ongoing applications assistance through both remote and on-site engagement.
• Travel globally to support customer projects, demonstrations, installations, and technical training activities.

• Master's degree or PhD in Physics, Materials Science, Engineering, Chemistry, Biology, or a related scientific discipline.
• Hands‑on experience with laser material processing and operation of SEM and/or FIB systems.
• Experience with ultrafast or femtosecond laser technologies is highly desirable.
• Demonstrated ability to develop processes, design experiments, troubleshoot equipment, and solve complex technical challenges.
• Experience working with advanced materials such as semiconductors, glass, ceramics, metals, or similar materials.
• Strong imaging, data analysis, technical documentation, and report‑writing skills.
• Ability to communicate technical concepts clearly to both scientific and non‑technical audiences.
• Customer‑facing experience delivering demonstrations, training, application support, or technical troubleshooting.
• Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.
• Fluent written and spoken English and willingness to travel globally up to 50%.

• You are naturally curious and enjoy solving new scientific and technical challenges.
• You take ownership of customer outcomes and follow issues through to resolution.
• You combine analytical thinking with creativity and practical problem solving.
• You communicate clearly, build trust quickly, and work effectively across teams and cultures.
• You thrive in fast‑changing environments and can adapt to new technologies, applications, and customer needs.

• Work with purpose – your ideas and expertise help drive discoveries in science, technology, and advanced manufacturing.
• Innovate at the cutting edge – work with world‑class laser, electron microscopy, and imaging technologies that enable breakthrough applications.
• A community that grows together – collaborate with scientists, engineers, and technical experts across the globe while building a long‑term career.
• See the world – support customers internationally and experience a wide variety of industries, research environments, and emerging technologies.
• Benefits that support you – medical, vision, dental, disability insurance, company 401(k), and reimbursement for approved business travel expenses.
• Time that's yours – 3 weeks of vacation.

Work with both sides of your brain – and all of your heart.

At TESCAN, you'll help shape technically unique solutions that drive discoveries across science, industry, and advanced manufacturing.

Join a team where innovation meets purpose, where your expertise is valued, and where the impact of your work can be seen around the world.

Collaborate with brilliant minds globally and enjoy the journey as much as the results.

TESCAN is an Equal Opportunity Employer.

We support diversity and are committed to creating an inclusive environment for all employees.