Mountain Room Crew Member

Location: Plantsville

Position Summary The Mountain Room Crew Member serves as a server, runner, and busser throughout their shift. The Mountain Room Crew is vital to ensuring an exceptional dining experience for our guests by maintaining cleanliness, delivering food, and providing excellent customer service.

Key Responsibilities Greet guests promptly and with a friendly attitude

Take food and beverage orders, provide menu recommendations, and ensure order accuracy

Serve food and beverages efficiently and in a timely manner

Communicate any special requests or dietary restrictions to kitchen and servers

Assist kitchen during busy periods with basic prep and organization

Monitor and attend to guest needs during their dining experience

Handle payments and close out checks accurately

Maintain a clean and organized dining area and workspace

Clear and reset tables quickly between guests

Ensure tables, chairs, and floors are clean and presentable

Ensure walkways are clear from tripping hazards, politely informing guests of designated bag areas

Remove trash and food waste from dining area Restock stations with necessary supplies including utensils, napkins, and glassware

Complete required training as assigned by mountain leadership

Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period

Other duties as assigned by mountain leadership

Qualifications

Strong communication and teamwork skills

Ability to work in a fast-paced environment and handle multiple tasks at once Positive attitude and passion for hospitality

Previous restaurant experience is a plus, but not required

Flexible schedule including weekends, nights, and holidays

Must be eligible to work in the United States Successful completion of background check

Work Environment &

Physical Requirements Ability to stand for extended periods of time and perform repetitive physical tasks

Ability to lift up to 25 lbs Compensation & Benefits Compensation: $17.50/hour Benefits:
Complimentary ski/ride access for the duration of employment and employee discounts on food and beverages at participating locations (subject to mountain policy)