Assistant Store Manager

Overview

IT’SUGAR is looking for a fun and dynamic Retail Assistant Store Manager to join our team. The Assistant Store Manager will oversee the retail store operations to ensure sales goals and operational objectives are met.

• Act As Manager On Duty:
  Oversees the daily operation of the store and ensures that sales objectives are met.
• Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness, and profitability.
• Holds self and staff accountable for the achievement of sales goals and metrics.
• Fosters a productive work environment through consistent coaching and training of Sales Associates.
• Demonstrates a positive, enthusiastic and brand proud attitude that is representative of our core values.
• Follow our customer engagement model, SUGARTAINMENT.
• Promotes safety for both our customers and associates by adhering to company guidelines.
• Partners with store manager to identify ongoing challenges and present solutions.

• Responsible for proactively networking/recruiting qualified candidates to ensure proper backfill for all positions. Seek internal/external candidates with a proven ability to develop and maintain sincere, authentic relationships.
• Assist the Store Manager when selecting, training, and coaching Associates/Supervisors and ensure that policies and procedures are adhered to.

• Follows through on customer requests for specific items and suggests additional products.
• Use selling skills by explaining benefits, features, prices, quality, value, and other product information.
• Establish a Collaborative Selling Culture in the Store and ensures Associates/Supervisors are trained in all IT’SUGAR selling training programs.

• Maintains store cash handling records, reports, and opening and closing procedures.
• Reviews merchandise orders and inventory levels for accuracy and consistency.
• Merchandises and ensures displays are set to visual guidelines.
• Capture information on retail customers to enhance sales and maintain the store’s client file.
• Plan, coordinate, and set up special events and promotions.
• Maintain communication with associates regarding product recommendations to increase sales/inventory.
• Understands all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
• Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.

• Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
• Display enthusiasm and optimism while working collaboratively in a team environment.

• Education:
  
  High School diploma or equivalent.
• Years of
  
  Experience:
  
  2 - 3 years retail experience preferred.
• Prior sales and management experience in a retail environment preferred.
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Ability to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance.
• Must be able to work alone or with a minimum amount of supervision.

• Flexible scheduling
• Career growth Opportunities
• Training and Development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, events, etc.)
• 401k with company beginning the 1st of the month after 60 days of employment
• Employee Assistance Program
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Health Savings and Flexible Spending Account options
• Legal Services

Tribal preference in hiring.