Manager , Plant Quality

About Crown

Crown Holdings, Inc. through its subsidiaries is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world. Crown is dedicated to building a team of highly talented, dedicated, and driven individuals. It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry.

Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long‑term future.

Manager I, Plant Quality

Company Name: CROWN Cork & Seal USA, Inc.

The Manager I, Plant Quality is responsible for overseeing and ensuring the consistent quality of products and processes within a designated CROWN Cork & Seal USA, Inc. manufacturing plant. This role involves implementing and maintaining quality management systems, driving continuous improvement initiatives, and managing a team of quality professionals to meet and exceed customer expectations and regulatory requirements.

• Develop, implement, and maintain the plant's Quality Management System (QMS) in accordance with company policies, industry standards (e.g., ISO), and regulatory requirements.
• Lead and manage a team of quality assurance and quality control personnel, training, performance management, and development.
• Establish and monitor key quality metrics and performance indicators, analyzing data to identify trends, root causes of issues, and opportunities for improvement.
• Oversee the inspection and testing of raw materials, in‑process components, and finished goods to ensure adherence to specifications.
• Manage the non‑conforming product process, including identification, segregation, investigation, disposition, and corrective/preventive actions.
• Lead root‑cause analysis investigations for quality issues, customer complaints, and internal deviations, implementing effective corrective and preventive actions (CAPA).
• Collaborate with production, engineering, and supply chain teams to integrate quality principles throughout the manufacturing process.
• Conduct internal audits and facilitate external audits (customer, regulatory, third‑party) to ensure QMS compliance and effectiveness.
• Drive continuous improvement initiatives using lean manufacturing and Six Sigma methodologies to enhance product quality, reduce waste, and optimize processes.
• Develop and deliver quality training programs for plant personnel to promote a culture of quality awareness and accountability.
• Prepare and present quality reports to plant leadership and corporate quality management.
• Ensure compliance with all health, safety, and environmental regulations within the quality department.

• Bachelor's degree in Engineering, Quality Management, or a related technical field.
• 3‑5 years of progressive experience in quality management within a manufacturing environment, preferably in packaging, metals, or a similar industry.
• 1‑2 years of experience in a supervisory or leadership role.
• Strong knowledge of Quality Management Systems (QMS) principles and standards (e.g., ISO 9001).
• Demonstrated experience with quality tools and methodologies such as SPC, FMEA, 8D, PPAP, and Lean/Six Sigma.
• Excellent analytical, problem‑solving, and decision‑making skills.
• Proficient in data analysis and statistical process control.
• Strong leadership, communication, and interpersonal skills with the ability to effectively influence and collaborate across all levels of the organization.
• Ability to manage multiple priorities and work effectively in a fast‑paced manufacturing environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Strong engagement and commitment to the safety of our employees.
• The opportunity to build a meaningful career.
• Professional and personal development through training and work experiences.

Join us and become part of a team of professionals who are passionate about sustainable packaging!

Working Together is one of the five pillars that make up our Twentyby
30™ program. We aim to value and respect each individual and foster an environment of inclusivity.