Business Office Manager BOM LTC

Business Office Manager (BOM) Position Overview

The Business Office Manager (BOM) is responsible for the operations of the business office including accounts receivable, resident billing, accounts payable, payroll, central supply, and Resident Trust Fund.

• Set up and maintain financial files for residents: billing, admission papers, state and Medicare reimbursement documents.
• Complete receipt records, post deposits, run cash receipts batch listings, research, prepare, and post adjustments, call in deposit, and enter census daily into the community database.
• Coordinate and perform the collection of accounts receivable and past due accounts.
• Review payment policies and procedures with new admissions and their responsible parties.
• Prepare billing for agencies, Medicare, veterans, and other billing agents.
• Administer and reconcile resident trust accounts and petty cash.
• Prepare and submit corporate, Medicare, and agency reports, ensure posting of ancillaries, and perform month-end close procedures.
• Provide supervision and assistance to the A/P Specialist, Receptionist, and other business office care team members.
• Perform other tasks as assigned.
• Must demonstrate empathy, courteous, kind and professional workplace behavior and customer services to all residents, care team members, vendors, visitors, and family members at all times.
• This position requires occasional travel.
• Attends all mandatory in-services; and completes timely all necessary Relias trainings scheduled to perform. Keeps abreast and/or discusses with supervisor or manager all necessary policies, procedures and business practices within the scope of the position held to effectively perform all duties assigned.
• Position of BOM may serve at times as a back-up to HR Manager. Therefore, the expectations/essential functions outlined within the HR Manager position may be required.

• High school diploma or equivalent; required.
• AS or BA degree in Accounting or Business preferred.
• Three years of experience in accounts receivable, collections, or similar.

• Quarterly Pay Increase
• Daily Pay
• Company-Paid Life Insurance
• Telehealth Services
• Double Pay on Holidays
• Care Team Member Relief Fund