Store Manager, Retail & Store Manager

Job Description – Position:
Station Manager

The basic function of the Station Manager is to ensure that the company’s policies and directives are carried out at the store/station level and that the objectives established for the store/station are realized.

• The manager is appointed by the supervisor of store operations with the approval of the manager of store operations and reports directly to the supervisor of store operations.
• Reporting to the manager are attendants, cashiers, image coordinators, and any other store/station personnel.

• The manager receives authority from the supervisor of store operations and is delegated the full authority necessary to supervise the activities of the store/station within established company policies.
• The manager has authority over all store personnel and the authority to delegate duties as necessary to ensure prompt, efficient operations of the store.

• Establish and maintain close communication and coordination with all store/station personnel to assure attainment of operational goals, objectives, and satisfactory customer service.
• Hire, train, supervise, motivate, evaluate, and terminate personnel of the store as appropriate, ensuring proper documentation and approval.
• Maintain displays in an attractive manner utilizing proper floor layout.
• Provide and maintain effective housekeeping practices.
• Establish and maintain effective working and safety rules.
• Ensure the security of the store/station and its contents at all times.
• Increase sales through genuine and concerned service to customers using good sales techniques, in close cooperation with the supervisor of store operations.
• Ensure efficient management of the store/station to streamline paper flow and office work.
• Maintain open and effective communication with the office.
• Provide for adequate store/station supplies while staying within the budget guidelines (no unauthorized purchases).
• Develop and maintain effective control of all cash sales, ensuring only authorized persons have access and cash is properly accounted for.
• Coordinate with the supervisor on promotions to attract new customers and increase sales.
• Provide the supervisor with any ongoing sales, marketing, or advertising activities that may be required.
• Maintain price lists of items and services, including gas surveys and price changes as soon as the new price is reported.
• Prepare daily bank deposits accurately and on a timely basis; call deposit information to the main office by 10:30 am and ensure deposits are made to the bank no later than 10:00 am.
• Take daily stick tank readings and ensure they are called in to the appropriate person each day.
• Ensure that all reports are accurate and up to date and that the appropriate reports (including station reports) are forwarded to the main office daily.
• Prepare the work schedule and ensure all employee time sheets, time cards, and other personnel sheets are correct, up to date, and forwarded to the main office in a timely manner.
• Ensure inventory is controlled and all orders are placed on a timely basis according to established procedures; ensure deliveries are received and documented per company policy.
• Ensure all equipment is properly maintained and in good working order.
• When necessary, call repairs into the office and fully document them when completed.
• Ensure all store/station employees strictly adhere to the company’s check cash policy.
• Complete all other tasks, assignments, and requests as may be required by the supervisor.

• Phone in working order.
• Valid driver’s license.
• Current car insurance.
• Car in working order.

• The station manager is directly responsible and accountable to the supervisor of store operations.
• Establish and adhere to the store budget in coordination with the supervisor of store operations (no unauthorized purchases).
• Ensure the smooth and efficient operation of the store/station, providing effective leadership for all personnel assigned to this position.
• Supervise the administrative function of the store/station area, ensuring the accuracy and timely preparation of all reports (reports must be sent to the office no later than…