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VIP IT Service Desk Specialist
Job in
Conover, Catawba County, North Carolina, 28613, USA
Listed on 2026-08-21
Listing for:
Arhaus
Per diem
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Arhaus is seeking a motivated, tech-savvy IT Service Desk Analyst to join our on-site team. This role provides level 1 & 2 support, handling phone, hardware, software, and escalation tasks for corporate, store, and warehouse users, with a focus on VIP support.
Schedule Tue-Fri 7A-4P and Sat 1-10P ET; occasional weekend work. You will document processes, monitor tickets, assist with AV setups, and contribute to ITIL-based incident/change management.
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