IT Break​/Fix Hardware Technician

Position: Independent Contractor (1099)
Type: Field Service / Onsite
Schedule: As Needed / Project-Based

We are seeking experienced IT Break/Fix Hardware Technicians to provide onsite troubleshooting, repair, and replacement of computers and IT equipment at customer locations in the Conover and surrounding areas.

• Repair desktop, laptop, and workstation hardware.
• Replace defective components and peripherals.
• Perform equipment swaps, upgrades, and installations.
• Troubleshoot basic hardware connectivity issues.
• Test equipment and confirm proper operation.
• Document work performed, parts used, and equipment information.
• Provide professional customer service at each site.
• Follow all company and customer policies, procedures, and work instructions
  .

• Experience with IT hardware repair or break/fix support.
• Strong PC and peripheral troubleshooting skills.
• Excellent time management and the ability to complete service calls within required time frames.
• Strong communication skills are vital
  , including clear communication with customers, dispatch, and management.
• Must be able to consistently follow policies, procedures, and established processes.
• Ability to work independently and stay organized.
• Reliable transportation and valid driver's license.
• Smartphone with reliable internet access.
• Professional attitude and customer-service skills.
• Ability to travel to customer locations.

Preferred: CompTIA A+ or equivalent hands-on experience; experience with Dell, HP, Lenovo, or other business-class hardware.

Contractor: This is a 1099 independent contractor position
. Technicians provide their own transportation and standard IT tools and are responsible for their own taxes and applicable business requirements.