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VIP IT Service Desk Specialist

Job in Conover, Catawba County, North Carolina, 28613, USA
Listing for: Arhaus
Per diem position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 52000 - 75000 USD Yearly USD 52000.00 75000.00 YEAR
Job Description & How to Apply Below

Arhaus is seeking a motivated, tech-savvy IT Service Desk Analyst to join our on-site team. This role provides level 1 & 2 support, handling phone, hardware, software, and escalation tasks for corporate, store, and warehouse users, with a focus on VIP support.

Schedule Tue-Fri 7A-4P and Sat 1-10P ET; occasional weekend work. You will document processes, monitor tickets, assist with AV setups, and contribute to ITIL-based incident/change management.

We are looking to fill the VIP IT Service Desk Specialist position at Arhaus in Conover, NC, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the VIP IT Service Desk Specialist role in the description above.

We appreciate your interest in this position.

Join Arhaus and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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