Quality Control Tech

Posted Thursday, February 19, 2026 at 5:00 AM

Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation and customer-centric packaging solutions. If you are looking for a company that is thriving across various high growth industries and is innovative, customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the company for you.

Check out the Pregis Purpose to learn how sustainability and social responsibility is at the very core of our company DNA.

Job Title: Quality Control Technician

Location: Conover, NC

Reports To: Quality Manager

Department: Quality

The Quality Technician assists the Quality Manager in managing the plant’s Quality Assurance system. This includes helping establish an effective Quality Management System (QMS) and champion continuous improvement efforts and defect reduction initiatives in a team-based environment. Initiate and implement quality improvement activities to improve the performance of the company’s product lines. Educate and train employees in other departments as to their impact on the quality management system.

• Support, demonstrate and promote Pregis’ core values: integrity, collaboration, customer focus and innovation.
• Promptly respond to all quality defects reported by floor personnel.
• Perform root-cause analysis and other problem-solving activities to identify corrective actions and process improvements.
• Investigates and directs the response to customers and/or customer complaints.
• Ensure the implementation of Quality Assurance systems to ensure that WIP and finished goods specifications are met and that product shipped to customers is within specification.
• Coordinate ongoing activities to ensure that specifications represent fitness-for-use and are sufficient to ensure customer satisfaction.
• Analyze customer product specifications to establish efficient, cost-effective requirements for ease of manufacture and reproducibility.
• Assist in developing, implementing, and document standard operating procedures and conditions for process control, process improvement, testing and inspection.
• Perform basic calibration and operation of various testing equipment.
• Support concurrent engineering efforts by participating in process/product development projects representing quality assurance and the customer.
• Roll out quality training programs to all plant employees.
• Conduct various internal audits (process and product) and report on the results.
• Update and post floor quality metrics.
• Ensure proper containment and perform stock purges when required due to quality problems.
• Assist in the implementation of work instruction and quality plans.
• Occasional involvement in Minor 5s tasks.
• Adheres to the highest standards of company safety programs, guidelines, rules, and regulations including all personal protective equipment (PPE) requirements.
• Physical and visual inspection of product is required to prevent non-conforming goods.
• Promptly reports all quality defects to Plant Management
• Acquires knowledge/ skills of Maintenance Technicians, Operators, Assistant Operators to better assist and troubleshoot when needed.
• Manage the plant on hold area including dispositioning items on hold, report out daily on items in the hold area, keep the area organized and clean, work with the quality supervisor to launch NCPs to suppliers as necessary.
• Attends meetings and completes safety trainings as required.
• Performs other job-related duties as assigned.
• If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, absent undue hardship to the business.

• Ability to take coaching well and communicates respectfully with others to ensure a positive teamwork culture.
• Previous experience with product testing in a lab environment.
• Promote positive teamwork culture.
• Ability to effectively and respectfully…