Business Development Manager

The Sales team is responsible for generating new business, growing existing client relationships, and partnering with recruiting to deliver qualified talent. Their goal is to understand workforce needs, provide staffing solutions, and drive revenue while maintaining exceptional customer service.

Key Responsibilities

• Prospect and develop new business through cold calls, networking, referrals, and outbound outreach.
• Build and maintain relationships with hiring managers, HR professionals, and decision-makers.
• Conduct client visits to understand operations, workforce challenges, and safety requirements.
• Present staffing solutions including temporary, temp-to-hire, direct hire, and payroll services.
• Negotiate pricing, contracts, and service agreements.
• Collaborate with recruiters to ensure timely fulfillment of job orders.
• Monitor client satisfaction through regular check-ins and business reviews.
• Identify opportunities to expand services within existing accounts.
• Stay informed on local labor market trends, competitor activity, and industry developments.
• Maintain accurate documentation of all sales activities, opportunities, and client communications in the CRM.

Key Performance Indicators (KPIs)

• New client meetings each week
• New business opportunities created
• New accounts opened
• Revenue growth
• Job orders received
• Fill rate of submitted orders
• Client visits completed
• Proposal/RFP submissions
• Weekly outbound calls, emails, and Linked In touches

Daily Sales Activities

• Prospecting for new clients
• Following up on leads
• Conducting client visits and facility tours
• Meeting with existing clients to strengthen relationships
• Working with recruiters on open positions
• Updating CRM with notes and next steps
• Preparing proposals and pricing
• Reviewing pipeline and forecasting revenue