Comfort Systems Field Technician; Residential

Do You Thrive on Solving Tough Residential HVAC Problems? Join a team where integrity and a positive attitude are the norm—and where your growth matters as much as the customer’s comfort. Whether you’re moving up from apprentice, established as a journeyman, or bringing leadership experience, our expanding organization creates real opportunities to advance.

• Values-driven culture grounded in W.E.L.I.G.H.T—Winning, Excellence, Love, Integrity, Gratitude, Humility, Teamwork.
• Competitive compensation with incentive/commission/bonus potential (role/grade dependent).
• Robust benefits: medical, dental, vision, company-paid short-term disability, long-term disability, and life insurance for you and your dependents.
• 401(k) with matching contributions once eligibility is met.
• Paid time off and paid holidays (based on role and month of hire).
• Purpose in action:
  Ace Cares Week, paid volunteer time, plus chances to support Children’s Miracle Network Hospitals and the Ace Helpful Fund via the Ace Foundation.
• Ongoing development through classes, facilitator-led courses, tuition assistance, and performance coaching that goes beyond a single annual review.

• Deliver outstanding service through accuracy, efficiency, and clear communication at every visit.
• Service and repair residential systems including: forced-air furnaces and A/C, steam boilers, hot-water/hydronic systems, oil-fired equipment, high-velocity setups, and ductless mini-splits.
• Apply advanced diagnostic tools to resolve airflow, fuel, refrigerant, and electrical issues.
• Document all work thoroughly and manage truck inventory to ensure flat-rate repairs are completed without delays.
• Educate customers on comfort, safety, and efficiency upgrades tailored to their homes.
• Mentor and support junior service technicians to build a stronger team.
• Adhere to service-department processes and administrative requirements.

• At least 3 years of HVAC experience.
• Strong command of best practices and local code requirements.
• EPA Universal Certification.
• Valid driver’s license with a clean MVR.