Manager Trainee

Job Summary

Under general supervision, this position is responsible for learning the management of a small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT regulations. They are responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads.

• Build and maintain positive professional relationships with drivers and reliable outside carriers to ensure seamless new carrier set‑up, minimize turnover, and maximize ongoing productivity.
• Fill in for absent or unavailable personnel and work on special projects related to optimizing fleet operations and achieving profitability.
• Utilize personnel management including training and orientation of drivers and other employees, and provide assistance with internal and third‑party customer systems.
• Become proficient in maximizing efficiency of fleet operations and profitability, making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining, and presenting customer‑specific reporting and financial analysis.
• Gain knowledge on managing inventory, assets, customer pools and the assignment of drivers to balance equipment in the market.
• Perform administrative duties such as payroll, management of the Net‑Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing, and creating operational or financial reports.
• Manage the yard, including checking and inspecting equipment, replacing parts, completing repairs, and coordinating with maintenance to ensure preventative maintenance services are scheduled and all safety‑related mechanical issues are fixed for account equipment.
• Work with drivers, customers, and company personnel to resolve service issues, routing or planning problems, mechanical problems, accessorial pay issues, etc., as they occur throughout the day or when on call.
• Maintain the company's safety culture, including daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are met.
• Assign loads and plan, route, and monitor freight movement to provide safe, on‑time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick‑up and delivery schedules and other environmental factors.

• Monday to Friday, 8:00 am – 5:00 pm – Flexibility to work varying hours based on business needs.

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or related field OR High School Diploma/GED with 1 year of experience in management, transportation/logistics, business administration, account management, or related field, and/or equivalent military experience.
• Willingness to travel to account, customer, and company event locations when applicable.
• Ability to work across multiple shifts including nights and/or weekends if needed.
• Willingness to regionally relocate dependent on account assignment.

• Experience managing a team.
• Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
• Ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

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