Client Solutions Manager

Are you the person others trust when challenges escalated and outcomes matter most? At Alliance HCM in Shenandoah, TX, we're looking for a full-time Client Solutions Manager who excels in high-impact situations and takes ownership from start to finish. If you're ready to lead with confidence, solve complex problems, and make a real difference, submit your application today!

Our culture values accountability, innovation, and teamwork, giving you the tools and trust to excel. With strong company-wide support and opportunities to grow your skills in the HCM space, this is a place where your career can thrive. But what do we offer to really ensure that you have a successful career?

We offer our Client Solutions Manager a competitive wage.

• 100% paid health, vision, dental, life, and LTD insurance
• 401k with employer match
• Personal and professional development
• Help build and shape a great tax team
• Entrepreneurial culture

At Alliance, we're on a mission to be the largest independent human capital management (HCM) company in the U.S.! We empower small to mid-sized businesses with our innovative, cloud-based technology and unique single-database platform for managing payroll, HR, benefits, onboarding, and more. As the second-largest privately held payroll provider in the nation, we're dedicated to delivering top-notch HCM solutions. When you join our dynamic team, you'll find more than just a job;

you'll be part of a supportive community that celebrates your success and inspires you to reach new heights. Let's grow together and make a lasting impact!

As our full-time Client Solutions Manager, you'll lead complex client escalations, coordinate internal teams, and ensure the right resources are aligned at the right time. You'll maintain clear timelines and consistent communication, guiding both clients and leadership through each stage of resolution. With a strong sense of urgency and attention to detail, you'll work closely with technical teams to identify root causes, implement effective solutions, and deliver long-term stability.

• Proven ability to lead cross-functional teams
• Strong hands-on experience with HCM, payroll, or benefits technology
• Excellent project management skills under tight deadlines
• Clear, concise, and confident communication skills
• Results-driven mindset with strong accountability

We're looking for a decisive leader, strategic thinker, and dependable problem solver.

Ready to make an impact in a role that values your expertise? Apply today! Our initial application process is quick, easy, and mobile-friendly.