Hotel Front Desk/Guest Service Rep
Listed on 2026-04-17
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Overview
Position:
Guest Service Representative / Front Desk
Starting Salary Range: $15.00-$16.00/hour or more based on experience.
Employment Type:
Part-Time
Final date to receive applications:
April 30, 2026
Lee abajo para ver en español.
What You’ll Do- Serve as the first point of contact for our guests, creating a positive and welcoming experience.
- Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
- Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
- Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
- Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.
- A friendly, positive attitude with strong customer service skills.
- Ability to multitask and work well in a fast-paced environment.
- Strong communication skills and a professional approach to solving guest concerns.
- Basic computer skills and the ability to stand for extended periods.
- Prior hotel or customer service experience is a plus, but we are happy to train the right candidate.
- Benefits For All Teammates
:
Paid vacation, sick, bereavement, & jury duty;
Holidays paid at time & ½ when worked;
Travel with hotel room discounts;
Teammate referral bonuses;
Paid time off to volunteer in your community;
Employee Assistance Program with mental health resources - Additional Benefits For Full-Time Teammates
:
Affordable health, dental, & vision plans for you and your family;
Low-cost accident, critical illness, & hospital coverage;
Flexible spending plans options; 401(k) retirement plans with company contribution
At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.
En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.
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