Hotel Front Desk​/Guest Service Rep

Position
:
Guest Service Representative / Front Desk
Starting Salary Range: $15.00-$16.00/hour or more based on experience.
Wage Increases: New hires can earn wage increases at 30, 60, 90 days.
Employment Type: Part-Time
Final date to receive applications: April 30, 2026

Location:

SHS - Woodlands
Spring Hill Suites - Houston / The Woodlands
16520 Interstate 45 S
Conroe, TX 77384, USA

• Serve as the first point of contact for our guests, creating a positive and welcoming experience.
• Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
• Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
• Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
• Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

• A friendly, positive attitude with strong customer service skills.
• Ability to multitask and work well in a fast-paced environment.
• Strong communication skills and a professional approach to solving guest concerns.
• Basic computer skills and the ability to stand for extended periods.
• Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

• Paid vacation, sick, bereavement, & jury duty
• Holidays paid at time and 1/2 when worked
• Travel with hotel room discounts
• Teammate referral bonuses
• Paid time off to volunteer in your community
• Employee Assistance Program with mental health resources

• Affordable health, dental, & vision plans for you and your family
• Low-cost accident, critical illness, & hospital coverage
• Flexible spending plans options
• 401(k) retirement plans with company contribution

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.