Customer Service Representative - Industrial Sales

Posted 5 months ago

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit.

Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Summary:

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.

Responsibilities of Customer Service Representative include, but are not limited to:

• Responding to customer inquiries regarding company products and services
• Processing customer phone orders
• Checking availability of stock and shipping dates
• Quoting prices, filling order to customer specifications and processing sales data via computer
• Assisting the outside sales teamby preparing price quotes and sourcing products

Qualification of the Customer Service Representative
include, but are not limited to:

• 3+ yearsof Inside Sales experience in metal working or industrial supply is preferred
• Infor experience is preferred
• Should be enthusiastic and able to work independently
• Must have experience performing a majority of the functions
• Data entry skills, organization, multi-tasking and customer focus is required

#LI-TS1 #ZRTS

Additional Information:

Physical Demand:Lifting up to 30lbs may be required

Working Conditions:Office

Training/

Certifications:

Infor experience preferred

Shift Time/Overtime:Normalin-personbusinesshours

Monday-Friday, 8:00am - 5:00pm

Travel:N/A

Education:High School Diploma or GED

Location:

USA:

TX:

Conroe

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect.

By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package including:
Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products.

Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V