Sr, Tech Training Specialist

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Legal Entity: Entergy Services, Inc.

-ESI (OLD)

The training specialist will work with field personnel to understand and analyze performance needs to determine appropriate training solutions. Provide safety, operations and maintenance training services to Power Generation personnel and solicit and respond to trainee needs. Training services include development of training courses, teaching courses, communicating with customers to define and prioritize their needs, and developing plans and initiatives to meet customers' needs.

Responsible for the administration of all phases Analyze, Design, Develop, Implement and Evaluate (ADDIE) in the Systematic Approach to Training (SAT) process.

Work with customers to determine needs and priorities and develop plans and initiatives to meet customer needs related to maintenance, and other technical training for the Power Generation organization. Research and analyze operational, maintenance, and other technical training needs through surveys, interviews with employees, focus groups, or consultations with managers, instructors, or customer representatives. Conduct needs and performance analysis to develop the basis for new curriculum development or for updating existing curricula for Power Generation operations, maintenance, and other technical personnel.

Develops and edits classroom training materials and provides input into overall training content in order to provide the most relevant training to meet the training needs. Solicits and responds to feedback regarding content, delivery, training department processes etc. related to training delivery. Oversee, schedule, deliver, teach and/or facilitate multi skilled training courses, including control room simulator training on CCCT, Operating fundamentals of CCCT, Instrumentation, Electrical, and Mechanical maintenance practices.

Applies evaluation models (such as Kirkpatrick's model of evaluation) to assure highest level of training effectiveness and analyzes existing training delivery to determine the appropriate method for future delivery. Develop or update training courses and certification processes for new and existing operations, maintenance, and other technical personnel in Power Generation. Applies A.D.D.I.E. or other development models as required for all course development projects and maintains course history information.

Actively solicits feedback on programs and updates as needed; improves, training initiatives to improve training (learning) effectiveness. Obtains technical reviews from content owners and ensures the accuracy of revisions to provide customers with the highest quality technical materials. May be involved with collaborating with business partners to review and update Training Procedures, Operating Procedures, Maintenance Procedures, and other documents as requested;

also, to develop and manage a technical documentation plan for each project outlining deliverables, due dates, and launch requirements. Participate in continuous improvement of technical writing processes and systems (e.g., content management) to ensure quality, compliance, and reliability of technical publications. Work with a minimum of supervision to complete all work on schedule and budget.

High school diploma required, or equivalent.

Multi Skilled Tech Training Specialist: 6+ years of power generation or other industry experience with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree.

Multi Skilled Tech Training Specialist, Sr:8+ years of power generation or other industry experience with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree.

Multi Skilled Tech Training Specialist, Sr Staff: 12+ years of power generation or other industry experience with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree.

Ability to travel up to 75% to support field locations in Texas, Arkansas, Mississippi, and Louisiana. Able to effectively communicate in various mediums and various styles. Candidates have strong interpersonal skills; ability to integrate seamlessly into diverse teams. Candidate should have a working knowledge and/or the ability to learn to work with a LMS and Share Point

Combustion Turbine and associated auxiliaries Generator and associated auxiliaries CCCT knowledge and associated equipment Understanding of the physical properties of steam as it relates to the Power Generation industry. For certain roles, the following is preferred: familiarity with Adobe suite products, and similar word processing and desktop publishing…