Teller Retail Banker

Retail Banker – Branch Banking

As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The role involves daily customer interaction, sales, and branch operations.

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem‑solving skills to address customer inquiries and concerns in a manner consistent with the Woodforest Experience training.

Minimum qualifications/experience:

• 3 years of relevant and transferrable sales and/or customer service experience; or an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; or a Bachelor’s degree.
• Previous in‑store banking experience is preferred, but not required.
• Positive and engaging attitude.

Formal education & certification:

• High School Diploma or equivalent required.

Other requirements:

• Full‑time employment.
• Little to no overnight travel; may cover nearby branch locations up to 45 miles.
• Standing most of the time with occasional lifting up to 30 lbs.

Woodforest National Bank is an Equal Opportunity Employer, including Disability and Veterans. All qualified applicants will receive consideration for employment without regard to veteran status, disability status, or other protected factors.