Medical Records Clerk

The Medical Records Clerk plays a vital role in our healthcare team, managing patient medical records with efficiency and accuracy while ensuring proper handling of sensitive healthcare information.

• Process requests and authorizations for release of medical information with appropriate documentation, ensuring compliance with privacy regulations.
• Review all documentation for completeness and accuracy prior to placing/scanning in the medical records system.
• Provide exceptional customer service for walk-in patients and respond promptly to phone inquiries regarding medical records requests from patients and healthcare providers.
• Assist with scheduling third-party chart audits and communicate auditor feedback to Supervisor to ensure continuous improvement of record-keeping standards.
• Scan and properly index individual documents into the electronic health record system, maintaining organization and accessibility.
• Process subpoena or court-ordered requests for information in strict accordance with legal requirements and privacy laws.
• Sort and distribute all incoming medical record reports to appropriate providers for timely review and action.
• Facilitate death certificate processing and coordinate physician sign-off procedures.
• Maintain absolute patient confidentiality by adhering to HIPAA regulations and organizational privacy policies.

Required:

• High school diploma or general education degree (GED)
• Bilingual proficiency in English and Spanish
• Strong attention to detail and organizational skills
• Ability to maintain confidentiality and handle sensitive information with discretion

Preferred:

• Minimum of two (2) years of medical records experience
• Experience with electronic health record systems
• Knowledge of medical terminology and healthcare documentation practices

This position is based in our Conroe, Texas office with hybrid work options available. Join our collaborative healthcare team where your contributions directly impact patient care through efficient information management.