APS Investigator Specialist

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected - children, elderly, and people with disabilities - from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Functional

Title:

APS Investigator Specialist

Job Title:

APS INV Specialist I

Agency:
Dept of Family & Protectve Svc

Department:
Region 6 APS In-Home Dir Del

Posting Number: 10264

Closing Date: 03/27/2026

Posting Audience:
Internal and External

Occupational Category:
Protective Services

Salary Group: TEXAS-B-17

Salary Range: $3,816.65 - $5,372.41

Pay Frequency:
Monthly

Shift: Day

Additional

Shift:

Telework:
Not Eligible for Telework

Travel:
Up to 75%

Regular/Temporary:
Regular

Full Time/Part Time:
Full time

FLSA Exempt/Non-Exempt:
Nonexempt

Facility

Location:

Job Location City: CONROE

Job Location Address: 2017 N FRAZIER STE C1

Other Locations:

MOS Codes: ,,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0 X1

5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP
12

Functional Title

APS Investigator Specialist

Brief

Job Description:

An APS Investigator Specialist protects the elderly and adults with disabilities who are unable to protect themselves. An APS Investigator Specialist has a very challenging job that can be stressful at times
-but there are few occupations that offer more opportunities to learn new things about families, your community and yourself.

Newly hired employees holding a Master's Degree in Social Work qualify for an automatic starting salary increase of 6.8%.

HELP US MAKE A DIFFERENCE:

To explore more of what Adult Protective Services Investigators do, .

For a realistic job preview of this position and to learn more DFPS, please . You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.

DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role.

Essential Job Functions (EJFs):

* Investigates reports of abuse, neglect or exploitation of elderly or disabled adults to assess the urgency of the problem by interviewing clients, family members and other to gather social, functional, physical and mental- emotional information for evaluation.

* Provides services after normal working hours and on weekends to maintain 24 hour coverage, including receiving reports of alleged abuse, neglect or exploitation.

* Determines temporary or long-term action to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client to include counseling clients and caregivers, providing information and referral services, testifying in court to seek emergency protective services, finding alternate housing when necessary, and providing on-going services.

* Develops individualized service plans to meet the needs of the adult protective services client and maintains detailed documentation on each case.

* Makes presentations and participates in community awareness and related activities to inform the public about the program.

* Prepares routine, statistical, and special reports for management.

* Serves in lead capacity in absence of supervisor.

* Performs other duties as assigned and required to maintain unit…