Bilingual Financial Specialist​/Scheduler

Bilingual Financial Specialists manage the  front door  to all Tri-County Behavioral Healthcare Services. Financial Specialist will provide the highest quality service possible to all clients, visitors, and staff s position will provide empathetic guidance, problem solving, support, and assistance to all TCBHC clients.

This position's duties will include the following:

• Serve as a knowledgeable source of accurate information and provide quality internal and external customer service.
• Ensure all clients have up to date financial and demographic information in the client database.
• Responsible for ensuring that authorizations are obtained prior to services rendered as well as scheduling client appointments, collecting payments, maintaining clinic schedules and answer multi-line telephones in a professional and courteous manner.
• Able to work with external and internal groups and teams and have the ability to manage multiple, simultaneous tasks and timelines.
• This position will be adept at interacting with diverse personalities, maintaining a calm and professional demeanor at all times. Must have the ability to make quick decisions, establish priorities and concentrate on detailed information sometimes under stressful conditions.
• Must demonstrate strong and proven problem-solving skills and computer application skills.
• The ideal candidate will maneuver client database quickly and efficiently and demonstrate excellent written and verbal communication skills.
• This position may be required to work a rotating schedule with some evening hours may be required. Bilingual in Spanish and English is required.
• Requires High School Diploma or GED.
• 1 year of experience handling client check-in, appointment scheduling, insurance verification, pre-authorization and collection in a healthcare setting preferred.
• Bilingual in Spanish is required.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, and Medicaid) strongly preferred.
• Excellent direct public service/high level customer service experience.
• Ability to pass Computer Competency test, typing 40 wpm and Basic Microsoft Word and Excel.
• Must have a valid drivers license and be insurable through Tri-County.

• Medical, Dental, Vision, Short-Term Disability, Company-paid Life and Disability insurance, HSA/FSA
• Retirement Options with Company Match!
• Mental health and wellness support from our Employee Assistance Program
• Financial Wellbeing
  • Say goodbye to those pesky loans- we're a Federal Student Loan Forgiveness (PSLF) qualified employer!
  • Weekly Pay deposited directly into your account (get paid every Friday!)
• Work-Life Balance
  • 9 Paid Company Holidays PLUS 2 Personal Holidays (VIP Days)
  • Paid Time Off begins accruing on your first day (increasing with tenure!)
• Meaningful work in the mental health and intellectual disabilities community.

Effective January 1, 2017, all Tri-County Behavioral Healthcare campuses are smoke free.

Hourly rate: $17.68

Annual equivalent:$36,776

Tri-County is an Equal Opportunity Employer and complies with all Federal and State laws pertaining to employment. Tri-County is committed to Afficiative Action and has an Afficiative Action Plan.

The Texas Health and Safety Code, Section 533.007, allows Tri-County to check conviction records on applicants. Tri-County completes background checks in accordance with Texas State Health and Safety Code, Chapters 250-253:
Criminal history check through the Texas Department of Public Safety (TXDPS), Employee Misconduct Registry (EMR), Nurse Aide Registry and for Medicaid and Medicare fraud. Tri-County will check the CARE System to determine if an applicant has a confirmed allegation of abuse, neglect or exploitation and will not hire any individual with a confirmed allegation.

The Texas Administrative Code, Title 25, Chapter 414, Subsection K, has established the following list of offenses that are an absolute bar to employment: criminal homicide, kidnapping and unlawful restraint, indecency with a child, continued sexual abuse of young child or children, sexual assault, aggravated assault, injury to a child, elderly individual, or disabled individual, abandoning or…