Part-Time PC Technician II Job Conroe area,Texas USA,IT/Tech

Commitment to Mission

This job carries with it the obligation to uphold the Mission ofLone Star College (LSC) in carrying out the duties of the position.

A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

One LSC
Student Focused
Own It
Foster Belonging
Cultivate Community
Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impacton organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-Montgomery

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester.

LSC has been named a 2023 Great Colleges to Work For institution bythe Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-Montgomery, the premiere student-centered educational institution in Montgomery County, serves The Woodland sand Conroe communities. LSC-Montgomery provides a relaxing andconducive learning atmosphere while offering leisure learning opportunities, individual classes, and unique programs such as radiologic technology, physical therapy, and biotechnology.

Location address is 3200 College Park Drive, Conroe, TX77384.

Job Description

PURPOSE AND SCOPE:

The Technician III supports and maintains computer systems,desktops, and peripherals. This includes installing, diagnosing,repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The Technician IIItroubleshoots problem areas in a timely and accurate fashion and provides end user training and assistance where required.

ESSENTIAL JOB FUNCTIONS

Work with end users to identify and deliver required PCservices

Act as a liaison and provides training and support to end usersand staff on computer operations and other issues

Install, configure, test, maintain, monitor, and troubleshootlevel III end user workstation hardware, networked peripheraldevices, and networking hardware products

Install, configure, test, maintain, monitor, and troubleshootassociated end user workstation software and networking software products

Perform on-site analysis, diagnosis, and resolution ofsemi-complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-siterepair as needed

Receive and respond to incoming calls, pages, and/or e-mailsregarding PC and/or hardware problems

Help maintain an inventory of all monitors, keyboards, harddrives, modems, printers, scanners, and other peripheralequipment

Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PCperformance

Document instances of hardware failure, repair, installation,and removal

Construct, install, and test customized configurations based onvarious platforms and operating systems

Recommend, schedule, and perform PC, hardware and peripheralequipment improvements, upgrades, and repairs

Maintain up-to-date knowledge of hardware and equipmentcontracts and supervises contract-based installations

Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

Highly detailed understanding of Windows, Mac, and Unixoperating systems and/or AV systems as required
Background of strong customer service orientation
Highly skilled at explaining technical subjects to non-technical as well as technical customers
Has expertise in principles and concepts underlying an area ofIT
Current and proficient in any new concepts or practices in ownIT discipline, and applies that knowledge to the current work
Has in-depth understanding of the different aspects of the College's purpose and operations (academic; research;administrative)
Has some awareness of external trends and best…