Network Technician Anticipated

JOB DESCRIPTION:

Serve as a customer support staff member handling on-site technical work to install and maintain computers, technology peripherals, network equipment and software applications throughout the district.

• Provide excellent customer service to CISD users.
• Address user tickets regarding hardware, software and networking.
• Install and upgrade computers, printers, scanners and other peripherals throughout the district.
• Install network cabling and network peripherals throughout the district.
• Relocate computer hardware, peripherals, and equipment as needed.
• Install and configure software as needed.
• Assist the network team with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.
• Diagnose and repair equipment as needed.
• Maintain accurate work ticket documentation and close tickets in a timely manner.
• Operate tools and equipment according to prescribed safety procedures.
• Follow safety procedures and techniques to perform job duties including lifting, climbing, carrying, etc.
• Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately.
• Respond to after-hours situations as needed.
• Maintain confidentiality.
• Other duties as assigned.

• 2 years networking experience

• Associate degree in computer hardware / software disciplines, or equivalent work experience
• A+ computer certification or equivalent computer hardware and software experience

• Strong knowledge of Windows operating systems
• Knowledge of computer hardware and software applications
• Understanding of network switch configuration and setup
• Knowledge of computer workstation setup
• Ability to install and maintain network cables and hardware
• Ability to diagnose problems and perform repairs

• Ability to communicate (verbal and written); interpret procedures, and maintain emotional control in times of stress.
• Frequent walking, lifting and transporting of heavy objects, such as computers and peripherals.
• Ability to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components.
• Some climbing on ladders.
• Ability to safely operate a departmental vehicle on a consistent basis.

PAY GRADE: TEC-6
- Minimum hourly rate - $34.00