Hospitality Director

Converde, a Trilogy Boutique Community

This exclusive 55+ new construction neighborhood is located within the award-wining vibrant Evergreen master plan in Conroe, TX. This is an intimate enclave of ~524 homesites designed to help you thrive. Shea Homes is bringing the renowned Trilogy lifestyle to one of the area’s top master plans, ushering in a new choice for discerning 55+ homeowners looking to be near The Woodlands with easy access to everything this part of Houston offers.

Where: Conroe, Texas, 53 miles north of Houston and minutes from the Woodlands

Pay: $90,000-$95,000 Annual + Bonus Eligible

Benefits:

New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment.

Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.

Full-Time team members are eligible for 7 paid holidays annually.

All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

The Hospitality Director works in conjunction with the VP of Operations and/or Area General Manager and is directlyresponsiblefortheoverallsmoothoperationoftheclub.

Thispositionreportsto the National Lifestyle Director.

• Communicate the core values and mission of Blue Star Resort & Golf to support the achievement of company goals.
• Create an overall lifestyle program for Club members that includes activities, events, enrichment opportunities, creative expressions opportunities, culinary arts, and travel.
• Ensure that a consistent set of superior standards of customer service meet or exceed the expectations of Members and guests at all Club facilities and events.
• Provide strategic intelligence to partners and clients regarding all F&B initiatives including but not limited to vision, branding, Lifestyle, Food & Beverage, and Operations.
• Assist the VP or Area GM in establishing goals and processes for measuring sales, revenue, new projects, and business development for the Club.
• Support the hiring process.
• Supervise team members and maintain effective communication related to Club operations, safety, and team member concerns.
• Assist with budget planning and monitoring support to assure revenues and expenses are achieving and exceeding the department’s financial sales goals.
• Setting up new vendors, processing of invoices and bi-weekly payroll processing and reporting.
• Manage the Member communication platform, this includes but is not limited to content creation and registration for events, fitness classes, news and more.
• Instrumental in the onboarding of new Members throughout the life of the community, including resales.
• Work closely with the marketing and creative team in Central Services to provide on branded materials and menus.
• Implement, train and operate Point of Sales (POS) system.
• Monitor the Club’s performance to determine whether strategies and plans require adjustment to positively impact revenues and cost controls.
• Review and approve short- and long-term strategies and implementation for the Food & Beverage operation.
• Serve as Manager on Duty.
• Specific oversight of the Food & Beverage, Clubhouse, Gate, Interior Facilities Maintenance, Spa/Athletics Operations.
• Other duties and responsibilities may be assigned.

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our Blue Star core values:
  • Honesty and Integrity
  • Respect for Every Individual
  • Teamwork
  • Safety & Well-being
  • Competitive Spirit
• Must possess basic computational ability as well as budgetary analysis.
• Must have excellent analytical, organizational, and written and verbal communication skills, with an ability to respond to the needs and requests of staff members, guests, and the community association.
• Must have planning,…