Restaurant Team Member

Position Title:

Restaurant Team Member

Reports To:

Restaurant Manager

Overview

A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

* Follow Brand standards, recipes and systems

* Follow food safety standards

* Prepare food and beverages

* Assemble and package orders and serve to guests

* Understand restaurant menu including limited time offers and promotions and be able to answer guest questions

* Maintain a clean and organized workstation

* Clean equipment and guest areas

* Stocking items such as cups, lids, etc at workstation

* Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)

* Follow speed of service standards

* Serve and communicate with guests

* Maintain a guest focused culture in the restaurant

* Communicate effectively with managers and coworkers

* Organize and maintain stock room and refrigerated areas

Education/

Experience:

* None

Key Competencies

* Works well with others in a fast-paced team environment

* On time, demonstrates honesty and a positive attitude

* Willingness to learn and adapt to change

* Guest focused

Physical Demands/

Working Conditions:

* Standing on feet

* Repetitive motion including bending, stooping and reaching

* Lifting objects including boxes, ice and product up to 20lbs (if applicable)

* Working in a small space

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Restaurant Team Member